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Data Support Officer
| Posting date: | 29 May 2025 |
|---|---|
| Salary: | £36,124 to £39,513 per year, pro rata |
| Hours: | Full time |
| Closing date: | 12 June 2025 |
| Location: | Manchester, Greater Manchester |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Manchester City Council |
| Job type: | Permanent |
| Job reference: | 5437 |
Summary
An exciting opportunity has arisen to join our organisation as a Data Support Officer within the Performance, Research and Intelligence (PRI) department.
The main function of the PRI is to provide the council with evidence and intelligence to inform strategic and operational decision-making, as well as to demonstrate the impact of those decisions on the council’s priorities.
PRI is structured as a cross-organisational function that supports all areas of the council’s corporate plan. PRI comprises three teams (People, Place and Core) working across various thematic and technical projects. These teams focus on data governance, research, data analysis, performance monitoring, and intelligence gathering to inform service delivery and decision making.
The role sits in the Address Management team that is part of Core, working closely with another Data Support Officer to jointly supervise the Data Support Assistant and Business Administration Apprentice and will report directly to the Senior Data Officer.
The Address Management team are responsible for managing and maintaining the council's official address databases, specifically the Local Land Property Gazetteer (LLPG) and Local Street Gazetteer (LSG), which feeds into the National Land Property Gazetteer (NLPG). The team are also responsible for the Council’s statutory function for Street Naming and Numbering (SNN). They ensure compliance with national standards, processing applications for new or changed addresses and street names. This involves collaborating closely with local communities and external organisations such as Royal Mail/GeoPlace to ensure accurate and consistent addressing practices.
Key responsibilities include:-
- Maintaining and updating address databases - this includes ensuring accuracy, completeness, and adherence to British Standard BS7666.
- Processing applications - handling requests for new addresses, street names, and changes to existing ones.
-Consultation and liaison - collaborating with local communities, developers, and other relevant bodies to resolve naming disputes and ensure compliance.
- Notifying external bodies - updating organisations like Royal Mail about address changes.
- Resolving address anomalies - addressing inconsistencies or errors in address data.
-Compliance with legislation: ensuring adherence to local and national regulations related to street naming and numbering.
- Developing and maintaining SNN policies - contributing to the development and implementation of local SNN policies and best practices.
The successful candidate will be highly motivated, enthusiastic and assertive, that can demonstrate the Our Manchester behaviours in their approach to work.
The candidate must be able to demonstrate:-
Technical Skills:-
-Understanding of Legislation - GeoPlace provides guidance on relevant legislation, emphasising the importance of adhering to specific laws and policies when naming and numbering streets.
- Database Management - proficient in managing and updating address databases, ensuring accuracy and consistency.
- Software Proficiency - comfortable using Gazetteer Management software for data entry, mapping, and other related tasks.
-Spatial Awareness - a strong understanding of spatial relationships and geography is beneficial.
Soft Skills:-
-Communication - Effective written and verbal communication skills are crucial for interacting with developers, residents, and other stakeholders.
-Problem-solving – the team often deal with complex situations, requiring strong problem-solving abilities.
-Attention to Detail - Accurate and thorough work is essential for maintaining the integrity of address databases.
-Interpersonal Skills – The team often need to consult with residents, councillors, and other parties, requiring good interpersonal skills.
-Organisational Skills - Managing multiple tasks and deadlines is an important part of the role.
The main function of the PRI is to provide the council with evidence and intelligence to inform strategic and operational decision-making, as well as to demonstrate the impact of those decisions on the council’s priorities.
PRI is structured as a cross-organisational function that supports all areas of the council’s corporate plan. PRI comprises three teams (People, Place and Core) working across various thematic and technical projects. These teams focus on data governance, research, data analysis, performance monitoring, and intelligence gathering to inform service delivery and decision making.
The role sits in the Address Management team that is part of Core, working closely with another Data Support Officer to jointly supervise the Data Support Assistant and Business Administration Apprentice and will report directly to the Senior Data Officer.
The Address Management team are responsible for managing and maintaining the council's official address databases, specifically the Local Land Property Gazetteer (LLPG) and Local Street Gazetteer (LSG), which feeds into the National Land Property Gazetteer (NLPG). The team are also responsible for the Council’s statutory function for Street Naming and Numbering (SNN). They ensure compliance with national standards, processing applications for new or changed addresses and street names. This involves collaborating closely with local communities and external organisations such as Royal Mail/GeoPlace to ensure accurate and consistent addressing practices.
Key responsibilities include:-
- Maintaining and updating address databases - this includes ensuring accuracy, completeness, and adherence to British Standard BS7666.
- Processing applications - handling requests for new addresses, street names, and changes to existing ones.
-Consultation and liaison - collaborating with local communities, developers, and other relevant bodies to resolve naming disputes and ensure compliance.
- Notifying external bodies - updating organisations like Royal Mail about address changes.
- Resolving address anomalies - addressing inconsistencies or errors in address data.
-Compliance with legislation: ensuring adherence to local and national regulations related to street naming and numbering.
- Developing and maintaining SNN policies - contributing to the development and implementation of local SNN policies and best practices.
The successful candidate will be highly motivated, enthusiastic and assertive, that can demonstrate the Our Manchester behaviours in their approach to work.
The candidate must be able to demonstrate:-
Technical Skills:-
-Understanding of Legislation - GeoPlace provides guidance on relevant legislation, emphasising the importance of adhering to specific laws and policies when naming and numbering streets.
- Database Management - proficient in managing and updating address databases, ensuring accuracy and consistency.
- Software Proficiency - comfortable using Gazetteer Management software for data entry, mapping, and other related tasks.
-Spatial Awareness - a strong understanding of spatial relationships and geography is beneficial.
Soft Skills:-
-Communication - Effective written and verbal communication skills are crucial for interacting with developers, residents, and other stakeholders.
-Problem-solving – the team often deal with complex situations, requiring strong problem-solving abilities.
-Attention to Detail - Accurate and thorough work is essential for maintaining the integrity of address databases.
-Interpersonal Skills – The team often need to consult with residents, councillors, and other parties, requiring good interpersonal skills.
-Organisational Skills - Managing multiple tasks and deadlines is an important part of the role.
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