Practice Manager
| Posting date: | 29 May 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 30 June 2025 |
| Location: | Newport, NP199PS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3445-25-0000 |
Summary
Main Duties Governance (systems, processes risk and services) Maintain a robust clinical governance structure Responsible for information governance, including ensuring that good information governance principles are in place and understood throughout the practice and for GDPR, legal compliance of information governance and submission of relevant information (IG Toolkit) Co-ordinate the process of clinical audit and submission of relevant information (CGPSAT) under local / national Clinical Governance arrangements. Ensure results of clinical audit are disseminated with action taken in response to findings Develop and disseminate all relevant policies, procedures, standards and guidance to all GPs and staff; review and update regularly Oversee and implement an effective risk management system, ensuring compliance with legal requirements. Maintain systems to minimise risk, identify potential problems and operate an incident policy compliant with information governance Ensure practice is compliant with GDPR. Manage practice significant events reviews. Ensure there is a robust Research Governance system in the practice where any research work is undertaken. PR and Patient involvement Ensure the efficient provision of high-quality reception and administrative services to patients Produce and update practice information and evaluate the effectiveness and quality of this in both electronic and paper formats Develop the public profile of the practice through social media and raise local awareness of the Practice and the services it provides Operate an effective complaints management system, compliant with current Welsh Government requirements. Financial Management Oversee effective financial management systems, reporting to the partners as appropriate Understand and report on the financial implications of contract and legislation change Manage practice budgets effectively and establish and maintain systems to maximise income. Identify opportunities to increase income and report areas of underperformance. Support the partners in contractually meeting clinical targets from NHS Wales Reconcile monthly statement of contractual payments against practice records, analyse information and address all financial inconsistencies Monitor and report progress against contractual requirements and ensure maximum profit attained Manage Practice accounts; submit year-end figures promptly and liaise with the Practice Accountants Manage appropriate systems for handling and recording of cash and cheques and petty cash Monitor cashflow, prepare regular forecasts and reports to the partners Responsibility for settlement of accounts, with automated payments, online banking, cheques etc. Operate payroll and pensions functions and ensure that robust procedures are in place for PAYE and NHS pensions systems in line with HMRC and NHS Pensions agency requirements and that financial and confidentiality controls are in place Ensure GP partner monthly drawings are paid in line with the Partnership Agreement in liaison with Practice Accountants Monitor insurance policies and ensure payments are kept up to date, review policies meet the needs of the practice regularly Prepare a business case for any potential financial developments, identifying need, resources required, value for money and an implementation plan Human Resources Authorise and organise staff recruitment Make recommendations on partner recruitment Lead the recruitment and selection process when appointing members of the practice team including GPs Evaluate, organise and oversee staff induction and training. Ensure that all clinical staff working in the practice are registered with the appropriate professional body and that they have the necessary indemnity cover in place Undertake detailed workload analysis for all staff, arbitrate on issues of workload; undertake skill-mix review, succession planning and implement necessary changes. Identify practice staff training needs through training needs analysis; organise in-house training in line with identified need; identify and facilitate appropriate external training Keep up to date with employment legislation and ensure that all practice policies and paperwork (including contracts of employment) comply with statutory requirements; make amendments as necessary; promote good employment practices Manage practice discipline and grievance procedures for all staff Develop and implement effective staff appraisal and monitoring systems.