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Operations Assistant

Job details
Posting date: 28 May 2025
Salary: £28,000 per year
Hours: Full time
Closing date: 27 June 2025
Location: Moffat, GY1 2JT
Remote working: On-site only
Company: HIJOBS
Job type: Permanent
Job reference: 350022

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Summary

Situated in the heart of the Outdoor Capital of the UK, our destination welcomes thousands of visitors each year for everything from scenic gondola rides to mountain biking, forest walks, events, and unique Highland hospitality. We are currently seeking an Operations Assistant to support the smooth running of day-to-day activities.

About the Role

As an Operations Assistant, you’ll be at the heart of our customer experience. This is a varied and hands-on role, ideal for someone who enjoys working in a fast-paced, outdoor-oriented environment with a strong focus on customer service and teamwork. You will assist in the delivery of services across different departments — from retail and ticketing to general site presentation and facilities coordination.


Key Responsibilities

Support the daily operations of the Nevis Range site, including customer areas, facilities, and equipment
Deliver excellent customer service across our reception, retail, and ticketing areas
Assist with setup and support of events, guided activities, and visitor experiences
Maintain high standards of cleanliness, safety, and presentation throughout the site
Liaise with other departments to ensure smooth operations and consistent guest/customer experience
Respond to guest/customer enquiries and provide information on activities, facilities, and local attractions
Support site checks and basic maintenance tasks as required

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