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Insight Manager - 9 Month Fixed Term Contract

Job details
Posting date: 26 May 2025
Salary: Not specified
Additional salary information: Competitive
Hours: Part time
Closing date: 22 June 2025
Location: Welwyn Garden City, Hertfordshire, AL7 1GA
Company: Tesco
Job type: Contract
Job reference: tesco/TP/17526920/940338

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Summary

About the role

The Insight team’s mission is to be the voice of the customer—enabling Tesco to make confident, data-driven decisions that align with customer expectations and needs. In this role, you’ll play a key part in deepening our understanding of customers, leveraging our new customer segmentation to generate powerful insights. You will help identify opportunities for growth and contribute to shaping the direction of the UK and Customer plans. By delivering clear, actionable insights and recommendations, you’ll directly influence the evolution of our customer-facing propositions, helping Tesco meet its strategic goals and deliver exceptional customer experiences.

You will be responsible for

  • Use data and insight to craft compelling narratives, sharing these across the business to deliver clear, practical recommendations that drive action.

  • Manage incoming research and analytics requests, shaping focused and effective briefs that align with business needs.

  • Integrate and connect multiple data sources—including research, behavioural data, customer panels, economic indicators, and market context—to generate actionable insight about our customers, competitors, and market landscape.

  • Support senior colleagues in developing and evolving customer propositions, from insight-led concept development through to post-launch evaluation.

  • Ensure insight projects are delivered on time, on budget, and to a high standard, presenting findings in a clear, engaging format that highlights the key messages and drives impact.

You will need

  • A passion for understanding customers, with a naturally inquisitive mindset and curiosity about what drives behaviour.

  • Strong analytical skills, with the ability to interpret and synthesise data from multiple sources into clear, actionable insights.

  • Experience in an insight function, or as a key recipient of insight (e.g. Planner, Strategist, Brand Manager – agency or client-side).

  • Proficiency in storytelling and data visualisation, with the ability to translate complex data into simple, impactful presentations.

  • Ability to manage multiple projects simultaneously, often involving several stakeholders and stages, while delivering on time and to a high standard.

  • Good working knowledge of insight methodologies and tools, alongside solid Microsoft Excel and PowerPoint skills.

What’s in it for you

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Here to find out more!

  • Annual bonus scheme of up to 20% of base salary
  • Holiday starting at 25 days plus a personal day (plus Bank holidays)
  • Private medical insurance
  • 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
  • Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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