BUSINESS RATES OFFICER
| Posting date: | 22 May 2025 |
|---|---|
| Salary: | £24,027 to £25,584 per year |
| Hours: | Full time |
| Closing date: | 15 June 2025 |
| Location: | HU1 2AG |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 32729 |
Summary
We have an exciting opportunity for a Business Rates Officer to join our Business Rates Team within Revenue and Benefits service.
About the Role
As a Business Rates Officer you will provide advise and support on Business Rates. Working as a Business Rates Officer is a challenging but rewarding role. You will need to be flexible in your approach and be able to adapt to changing demands of the Service.
On a day-to-day basis, your role will be to provide an efficient service to our business community, through various channels, and to maintain our revenues and benefits databases in the administration of billing, collection, and recovery of business rates in accordance with statutory provisions and local procedures, maximising revenue, and minimising loss.
Excellent communication skills, including good writing skills and the ability to record information clearly and accurately along with experience of delivering excellent customer service within a busy customer environment is essential.
Key Responsibility
Deliver an efficient, user friendly service tailored to customer needs
Monitor and collect outstanding Business Rates to ensure that recovery is maximised
Update the Business Rates system so that records are accurate and up to date.
What We’re Looking For:
We’re seeking a candidate with:
Experience in using a range of IT systems for case management and compliance
Strong time management skills and the ability to meet deadlines independently
A customer-first mindset with the ability to explain complex information clearly
Previous experience working in a Revenues and Benefits, or customer service role would be an advantage however, we will consider candidates who can show they have experience in a similar environment and who can bring relevant skills that would show they can develop into the role by undertaking the necessary training.
Why Join Us?
By joining us you’ll also benefit from:
Flexible working arrangements
Generous annual leave allowance
Local Government Pension Scheme (LGPS) with excellent employer contributions
Employee assistance programme for wellbeing and support
Ongoing training and development opportunities to support your career progression
A friendly, inclusive and supportive workplace where your contribution is truly valued
For an informal discussion about the role, please contact Gary Briggs on 01482 613 709 or Jo Freeman on 01482 613 223 or email gary.briggs@hullcc.gov.uk or Jo.freeman@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
About the Role
As a Business Rates Officer you will provide advise and support on Business Rates. Working as a Business Rates Officer is a challenging but rewarding role. You will need to be flexible in your approach and be able to adapt to changing demands of the Service.
On a day-to-day basis, your role will be to provide an efficient service to our business community, through various channels, and to maintain our revenues and benefits databases in the administration of billing, collection, and recovery of business rates in accordance with statutory provisions and local procedures, maximising revenue, and minimising loss.
Excellent communication skills, including good writing skills and the ability to record information clearly and accurately along with experience of delivering excellent customer service within a busy customer environment is essential.
Key Responsibility
Deliver an efficient, user friendly service tailored to customer needs
Monitor and collect outstanding Business Rates to ensure that recovery is maximised
Update the Business Rates system so that records are accurate and up to date.
What We’re Looking For:
We’re seeking a candidate with:
Experience in using a range of IT systems for case management and compliance
Strong time management skills and the ability to meet deadlines independently
A customer-first mindset with the ability to explain complex information clearly
Previous experience working in a Revenues and Benefits, or customer service role would be an advantage however, we will consider candidates who can show they have experience in a similar environment and who can bring relevant skills that would show they can develop into the role by undertaking the necessary training.
Why Join Us?
By joining us you’ll also benefit from:
Flexible working arrangements
Generous annual leave allowance
Local Government Pension Scheme (LGPS) with excellent employer contributions
Employee assistance programme for wellbeing and support
Ongoing training and development opportunities to support your career progression
A friendly, inclusive and supportive workplace where your contribution is truly valued
For an informal discussion about the role, please contact Gary Briggs on 01482 613 709 or Jo Freeman on 01482 613 223 or email gary.briggs@hullcc.gov.uk or Jo.freeman@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.