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Staff Shop Assistant | York and Scarborough Teaching Hospitals NHS Foundation Trust

Job details
Posting date: 21 May 2025
Salary: Not specified
Additional salary information: £24,465 pro rata
Hours: Part time
Closing date: 20 June 2025
Location: York, YO31 8HE
Company: York Teaching Hospital NHS Foundation Trust
Job type: Permanent
Job reference: 7193608/419-7193608-SSA-WF

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Summary


The staff shop, located within York Hospital, has a daily footfall of 600 staff and we are looking for a person who can provide an excellent
customer service experience within this fast paced retail environment

We are looking for a colleague with a positive attitude who is approachable and friendly, and able to work as part of a team.
You’ll need to be self-motivated and enthusiastic about ensuring that every customer leaves the staff shop having received great customer
service.

So if you have excellent communication skills, and show an understanding and experience of general principles of successful retailing, we want to hear from you!

Duties will include:

· Providing a high level of customer service

· Advising and assisting customers of the shop (dealing with enquiries and requests)

· Handling cash

· Promote Staff Benefits through the shop

· Helping to make decisions regarding products

· Assist in the ordering and pricing of stock

Our benefits

We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.recruitment@nhs.net.

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.




This advert closes on Wednesday 4 Jun 2025

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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