Dewislen

Customer Service Apprentice - 14821

Manylion swydd
Dyddiad hysbysebu: 21 Mai 2025
Cyflog: £427.35 bob wythnos
Oriau: Llawn Amser
Dyddiad cau: 20 Mehefin 2025
Lleoliad: BL9 7NY
Gweithio o bell: Ar y safle yn unig
Cwmni: North Lancs Training Group Ltd
Math o swydd: Prentisiaeth
Cyfeirnod swydd: 14821

Gwneud cais am y swydd hon

Crynodeb

Aspin FM Ltd in Bury are recruiting for a Customer Service Apprentice. The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 16 months.

Are you wishing to gain experience in customer service?
Are you seeking a fresh challenge?
Are you wanting to work with an award winning, family run company?

If so, this could be the perfect role for you!

We are looking for energetic enthusiastic apprentices to work within facilities Management company based in Bury.

We are looking to invest in an Apprentice who wants to progress and grow in a company that offers excellent long-term career progression, is willing to learn and who is customer focused.

You will be working with a team of people, some of who have worked through the apprenticeship scheme and successfully become valuable full time team members. They will fully support you as you embark on this exciting opportunity to complete your apprenticeship successfully to become a full-time team member.

Roles and Responsibilities

• Live interaction with internal and external customers
• Understanding the core values of the organisation
• Inputting client’s details and updating client records on the CRM system
• Analyse data and make recommendations
• Discuss the products and benefits available.
• Providing updates to our client on the phone and by email
• Dealing with customer queries
• Supporting team members with general admin tasks

Requirements:
• Communication Skills
• Analytical Skills
• IT Skills
• Logical
• Attention to Detail
• Team Working
• Organisation Skills
• Creative
• Customer Care Skills
• Initiative
• Problem Solving Skills
• Non-Judgemental
• Presentation Skills
• Patience
• Administrative Skills
• Physical fitness
• Number Skills

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