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Customer Service Agent
| Posting date: | 20 May 2025 |
|---|---|
| Salary: | £26,000 to £27,000 per year |
| Additional salary information: | + Bonus |
| Hours: | Full time |
| Closing date: | 19 June 2025 |
| Location: | Walsall, West Midlands, WS2 9SL |
| Remote working: | On-site only |
| Company: | The Job People |
| Job type: | Permanent |
| Job reference: | CS2005_1747730545 |
Summary
Customer Service Agent
- Pay: £26,000 - £27,000 per year with monthly £200 to £300 bonus structure OTE
- Based in Walsall
- Hours: Monday to Friday, 9am-5pm with some flexibility
- Temporary to permanent contract
- This is an office-based role, five days a week
- Previous Call centre and Customer Service experience an advantage
Customer Service Agents in Walsall, located in the town centre, conveniently accessible by public transport and with parking available. As a Customer Service Agent, you will work in a lively office, handling inbound and outbound calls for a thriving business.
Your daily responsibilities will include re booking orders, interacting with drivers, managers, and site managers. All Customer Service Agents collaborate as a team, building strong and lasting relationships with customers.
You will receive ongoing training from day one, including regular one-on-one sessions.
Requirements of a Customer Service Agent:
- Customer Service skills
- Excellent communication and organisational skills
- Call centre experience (advantageous)
- Ability to multitask
- IT skills, including confident use of Excel
- Relationship building skills
- Previous experience in Call Centre and Customer Service Agent roles preferred
Please click apply if you are interested in this customer service agent role