Technical Administrator Support officer with Children's and Families Department

Posting date:	16 May 2025
Salary:	£13.03 per hour
Hours:	Full time
Closing date:	15 June 2025
Location:	IG1 1NN
Remote working:	On-site only
Company:	Smart10 Ltd
Job type:	Temporary
Job reference:	160525admin-44601

Summary

Key Responsibilities:

• Set up new referrals and manage associated account reconciliations in accordance with audit and compliance requirements.

  
  

• Process payments aligned with agreed care packages and maintain accurate financial records.

  
  

• Communicate effectively with clients and colleagues to explain, clarify, and simplify account reconciliation processes.

  
  

• Engage directly with clients, both in person and over the phone, including handling occasional challenging interactions calmly and assertively.

  
  

• Use initiative and strong analytical skills to resolve discrepancies and ensure timely completion of tasks.

  
  

  Essential Skills and Experience:

  • Proficient in IT applications, including Microsoft Excel, Word, and email systems.

    
    

  • Competent in using computerized systems and standard software, with strong keyboard and data entry skills.

    
    

  • Excellent organizational and time-management abilities; capable of prioritizing workload effectively.

    
    

  • Strong verbal and written communication skills with the ability to engage professionally with diverse client groups.

    
    

  • High level of numeracy and literacy with strong attention to detail and accuracy.

    
    

  • A collaborative team player who can also work independently when required.

    
    

    Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
    
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