Customer Service Representative
| Dyddiad hysbysebu: | 16 Mai 2025 |
|---|---|
| Cyflog: | £23,820 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 15 Mehefin 2025 |
| Lleoliad: | DA12 2AH |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Savvy Loan Products Ltd |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
Customer Support Specialist – Gravesend
Full training provided. Attention to detail and the ability to work quickly are essential.
Join Our Team – Make a Real Difference
Are you someone with experience in a call centre or customer-facing role who genuinely enjoys helping people? Do you have the empathy and communication skills to support customers who may be facing financial difficulties?
We’re looking for a calm, capable, and compassionate individual to join our Gravesend-based team as a Customer Support Specialist. Your ability to hold a meaningful conversation and assist customers in financial distress will be key to their journey and our continued success.
What You’ll Do
Support Customers with Sensitivity: Speak with customers over the phone, providing thoughtful and practical support—especially those who may be experiencing financial challenges.
Resolve Queries: Handle email enquiries clearly, professionally, and efficiently.
Uphold Our Values: Deliver service with respect, fairness, and understanding at every step.
Stay Focused Under Pressure: Work efficiently, even in busy periods, while maintaining accuracy and professionalism.
Be a Team Player: Work closely with your colleagues to ensure a seamless and supportive experience for all customers.
What We’re Looking For
Call Centre or Customer Service Experience: You’re confident handling calls and know how to build rapport quickly and respectfully.
Empathy and Communication Skills: You can navigate difficult conversations with care, clarity, and composure.
Problem-Solving Mindset: You approach challenges calmly and work to resolve them effectively.
Attention to Detail: You get things right the first time and can handle multiple tasks without compromising quality.
Reliable and Steady: You take pride in your work and value doing a good job over chasing promotions.
What We Offer
Stability: A secure role with clear expectations and no sales targets or pressure to progress.
Training and Support: Full training provided—what matters most is your attitude, care, and reliability.
Friendly, Focused Team: A small, supportive team where your contribution is recognised and appreciated.
Job Details
Location: Gravesend, Kent
Hours: Monday to Friday, 9:00 AM – 5:00 PM
Apply Now
If you're someone who wants to make a real difference in the lives of customers—especially when times are tough—we'd love to hear from you.
We are an equal opportunity employer and value diversity in our workplace.
Job Types: Full-time, Permanent
Pay: £22,880.00 per year
Benefits:
Casual dress
Company pension
Schedule:
Monday to Friday
Education:
GCSE or equivalent (preferred)
Experience:
customer service: 2 years (required)
Work Location: In person
Expected start date: 02/06/2025
Full training provided. Attention to detail and the ability to work quickly are essential.
Join Our Team – Make a Real Difference
Are you someone with experience in a call centre or customer-facing role who genuinely enjoys helping people? Do you have the empathy and communication skills to support customers who may be facing financial difficulties?
We’re looking for a calm, capable, and compassionate individual to join our Gravesend-based team as a Customer Support Specialist. Your ability to hold a meaningful conversation and assist customers in financial distress will be key to their journey and our continued success.
What You’ll Do
Support Customers with Sensitivity: Speak with customers over the phone, providing thoughtful and practical support—especially those who may be experiencing financial challenges.
Resolve Queries: Handle email enquiries clearly, professionally, and efficiently.
Uphold Our Values: Deliver service with respect, fairness, and understanding at every step.
Stay Focused Under Pressure: Work efficiently, even in busy periods, while maintaining accuracy and professionalism.
Be a Team Player: Work closely with your colleagues to ensure a seamless and supportive experience for all customers.
What We’re Looking For
Call Centre or Customer Service Experience: You’re confident handling calls and know how to build rapport quickly and respectfully.
Empathy and Communication Skills: You can navigate difficult conversations with care, clarity, and composure.
Problem-Solving Mindset: You approach challenges calmly and work to resolve them effectively.
Attention to Detail: You get things right the first time and can handle multiple tasks without compromising quality.
Reliable and Steady: You take pride in your work and value doing a good job over chasing promotions.
What We Offer
Stability: A secure role with clear expectations and no sales targets or pressure to progress.
Training and Support: Full training provided—what matters most is your attitude, care, and reliability.
Friendly, Focused Team: A small, supportive team where your contribution is recognised and appreciated.
Job Details
Location: Gravesend, Kent
Hours: Monday to Friday, 9:00 AM – 5:00 PM
Apply Now
If you're someone who wants to make a real difference in the lives of customers—especially when times are tough—we'd love to hear from you.
We are an equal opportunity employer and value diversity in our workplace.
Job Types: Full-time, Permanent
Pay: £22,880.00 per year
Benefits:
Casual dress
Company pension
Schedule:
Monday to Friday
Education:
GCSE or equivalent (preferred)
Experience:
customer service: 2 years (required)
Work Location: In person
Expected start date: 02/06/2025