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Case Officer, EO, Perm., Liverpool/ Newport

Job details
Posting date: 16 May 2025
Salary: £28,624 per year
Hours: Full time
Closing date: 01 June 2025
Location: L20 7HS
Company: Government Recruitment Service
Job type: Permanent
Job reference: 406177/1

Summary

Do you enjoy working in a continuous learning environment and handling a range of issues that can often be complex?

Are you able to work at pace, analysing information, and making well-reasoned decisions?

Can you write clearly and accurately?

Are you able to work well independently but also find your place in an established team?

The Regulatory Services Directorate comprises operational teams including Regulatory Authority and Regulatory Compliance. Working as a case officer in either of those teams, you will be exercising the Commission’s powers and interacting with trustees. You will enable them to administer and manage their charity beyond the minimum expectations, upholding what is unique and special about charity to the public.

The Regulatory Authority team is responsible for considering applications from charity trustees for consent to take certain actions, for example amending a charity’s governance or purposes. When considering applications for consent you will ensure that trustees make decisions that are in their charity’s best interest, ensuring that they are acting properly and with a focus on their beneficiaries.

The Regulatory Compliance team ensures that that charities are accountable, well-run and that trustees meet their legal obligations. If dealing with apparent mismanagement and/or misconduct, you will take proportionate action to address wrongdoing and prevent harm within and of the charity sector. You will also be responsive to complainants, engaging with them to deliver a regulatory outcome.

In this varied and interesting role, you will be working independently within a wider team in a fast-paced environment, adhering to agreed service level and operational standards. You will be able to communicate well, verbally and in writing, and be confident working in a digital environment.

You will engage with continuous learning that will enable you to grow your expertise within a regulatory environment and take responsibility for making risk-based decisions against a legal framework.

You will have the opportunity to have your voice heard by engaging with regular staff surveys, and Commission-wide briefings and consultations.

What are the main things the successful candidate be doing?

  • Managing a substantial and varied operational caseload, making risk-based regulatory decisions and judgements in line with guidance, business rules, and legal requirements.
  • Engaging with charity trustees, their advisers and stakeholders.
  • Exercising regulatory powers where appropriate to ensure that trustees comply with and discharge their statutory duties in accordance with charity law.
  • Contributing to the achievement of the department’s targets, including performance and quality expectations.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.