Triage Coordinator
| Posting date: | 15 May 2025 |
|---|---|
| Salary: | £12.74 per hour |
| Additional salary information: | £12.74 an hour |
| Hours: | Full time |
| Closing date: | 12 June 2025 |
| Location: | Buckingham, MK18 1NU |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0325-25-0006 |
Summary
Job Summary The Triage Co-Ordinator will assist in directing patients online clinical triage requests to ensure patients are receiving the most appropriate care. The aim of this role is to facilitate effective triage pathways by managing requests and appropriately navigating patients in accessing health care services. As a member of the Triage Team, you will play a critical role in helping patients access the right support at the right time. This involves managing administration lists and providing support to the team to help patients receive support for a wide range of physical, social and mental health issues. The Triage Co-Ordinator will also sign post patients to the most appropriate services. Job Responsibilities Act as a patient advocate and care navigator. To be a familiar point of contact within the triage team for other departments Help navigate health and social care pathways for patients who come through triage. To liaise with other members of the Multidisciplinary Team (MDT) To attend meetings regarding appointments and feedback on triage systems To manage a daily administrative list to coordinate patient pathways Proactively engage with patients to gather further information for clinical triage, where needed and provide appropriate signposting when advised by clinical staff. Monitor routine requests and liaising with the duty team when there needs further clinical assessment. Ensuring smooth operation of same-day triage by assessing appointment availability and knowledge of clinical rotas Use computers and IT systems extensively to carry out day-to-day duties.