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5760 - Transformation Lead
| Posting date: | 14 May 2025 |
|---|---|
| Salary: | £56,532 to £69,338 per year |
| Additional salary information: | The national salary range is £56,532 - £64,048, London salary range is £61,201 - £69,338. Your salary will be dependent on your base location |
| Hours: | Full time |
| Closing date: | 30 May 2025 |
| Location: | UK |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 5760 |
Summary
Job role: Transformation Lead
Business: Service Strategy and Transformation
Location: National
Job grade: G7
Contract type: Permanent
Number of hires: 4 [reserve list will be held and we may offer near miss candidates SEO roles]
Organisation Overview
The Ministry of Justice (MoJ) is the largest government department and serves the public by upholding the rule of law and by delivering an efficient, fair, timely and effective justice system in which the public has confidence.
The MoJ works together and with other government departments and agencies to bring the principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings; to criminal justice, prison and probation services we work to ensure that sentences are served and offenders are encouraged to turn their lives around and become law-abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.
This role sits within the Service Strategy & Transformation (SS&T) directorate. We are responsible for:
Working across the Service Transformation Group (with Justice Digital, the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority), to drive collaboration on transformation plans.
Identifying cross-cutting transformation opportunities across the Ministry of Justice that can enable cutting-edge user experience, efficiencies and delivery of policy goals using digital, data and technology.
Baselining and supporting performance and prioritisation across the Service Transformation Group.
Bringing together all areas of the Group to collectively create a clear and compelling narrative for delivery over the next 3-5 years.
Engaging across the Ministry of Justice and its agencies to gain buy-in and support for our initiatives.
Supporting the Director General for Service Transformation with strategic and analytical activity.
Modelling and codifying new ways of working, including rapid prototyping and cross-functional delivery teams
Team Overview
We are looking for an experienced individual to join the SS&T Transformation Team as Transformation Lead. In this role you will deliver ExCo transformation priority projects by driving key workstreams and coordinating across a multi-functional team to support delivery. An example project may be running an end-to-end pilot to design digitally-enabled solutions to some of the most difficult problems. You will set the tone and methodology to drive at transformative change, both in terms of results (i.e., better outcomes for those using Justice services) and in ways of working (i.e., a truly cross-functional approach, centred on the creation of end-to-end journeys).
You will need to be organised and effective at managing complex projects that are high priority for senior leadership. You need experience of understanding and managing a complex stakeholder picture, with the ability to explain, influence and coach a senior and expert audience.
As a representative of the SS&T Directorate, excellent communication skills and the ability to remain calm and reliable under pressure are also essential. Directorate staff are both London and nationally based with a flexible working arrangement to suit the needs of the business, which brings an added dimension to developing relationship management skills. The role will provide an excellent opportunity to work at the heart of MoJ in a vibrant environment, learning how the SS&T Directorate operates within MoJ as well as the wider Civil Service.
Ways of Working
At the MoJ we believe and promote alternative ways of working, this role is available as:
Full-time
Flexible working arrangements between base locations, MoJ Hubs and home.
Our staff, who have a HQ building as their base location, are expected to work in an office at least 2 days per week.
If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition. We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
Duties and Responsibilities
Play a leading role in the delivery of the Ministry of Justice ExCo’s transformation priorities. This will involve working cross-functionally with colleagues to deliver end-to-end service transformation.
Lead teams to deliver using agile, iterative methodologies and delivering value through continuous discovery and development.
Developing and modelling new ways of working including rapid prototyping and cross-functional delivery
Work across functions and foster collaboration by coaching teams on working together effectively.
Develop and manage project plans that are flexible and adaptable to evolving business needs, ensuring timely delivery of transformation initiatives.
Engage and communicate with stakeholders at all levels, including senior leadership, articulating the purpose and progress of service improvements.
Perform cost-benefit analysis and provide data-driven insights on the financial and operational impact of service improvements and new solutions.
Drive change management efforts to embed service transformation within the organisation and promote a culture of continuous improvement.
Ensure appropriate governance and escalation routes are managed in an effective way for a fast-paced transformation.
Business: Service Strategy and Transformation
Location: National
Job grade: G7
Contract type: Permanent
Number of hires: 4 [reserve list will be held and we may offer near miss candidates SEO roles]
Organisation Overview
The Ministry of Justice (MoJ) is the largest government department and serves the public by upholding the rule of law and by delivering an efficient, fair, timely and effective justice system in which the public has confidence.
The MoJ works together and with other government departments and agencies to bring the principles of justice to life for everyone in society. From our civil courts, tribunals and family law hearings; to criminal justice, prison and probation services we work to ensure that sentences are served and offenders are encouraged to turn their lives around and become law-abiding citizens. We believe the principles of justice are pivotal and we are steadfast in our shared commitment to uphold them.
This role sits within the Service Strategy & Transformation (SS&T) directorate. We are responsible for:
Working across the Service Transformation Group (with Justice Digital, the Legal Aid Agency, Office of the Public Guardian and the Criminal Injuries Compensation Authority), to drive collaboration on transformation plans.
Identifying cross-cutting transformation opportunities across the Ministry of Justice that can enable cutting-edge user experience, efficiencies and delivery of policy goals using digital, data and technology.
Baselining and supporting performance and prioritisation across the Service Transformation Group.
Bringing together all areas of the Group to collectively create a clear and compelling narrative for delivery over the next 3-5 years.
Engaging across the Ministry of Justice and its agencies to gain buy-in and support for our initiatives.
Supporting the Director General for Service Transformation with strategic and analytical activity.
Modelling and codifying new ways of working, including rapid prototyping and cross-functional delivery teams
Team Overview
We are looking for an experienced individual to join the SS&T Transformation Team as Transformation Lead. In this role you will deliver ExCo transformation priority projects by driving key workstreams and coordinating across a multi-functional team to support delivery. An example project may be running an end-to-end pilot to design digitally-enabled solutions to some of the most difficult problems. You will set the tone and methodology to drive at transformative change, both in terms of results (i.e., better outcomes for those using Justice services) and in ways of working (i.e., a truly cross-functional approach, centred on the creation of end-to-end journeys).
You will need to be organised and effective at managing complex projects that are high priority for senior leadership. You need experience of understanding and managing a complex stakeholder picture, with the ability to explain, influence and coach a senior and expert audience.
As a representative of the SS&T Directorate, excellent communication skills and the ability to remain calm and reliable under pressure are also essential. Directorate staff are both London and nationally based with a flexible working arrangement to suit the needs of the business, which brings an added dimension to developing relationship management skills. The role will provide an excellent opportunity to work at the heart of MoJ in a vibrant environment, learning how the SS&T Directorate operates within MoJ as well as the wider Civil Service.
Ways of Working
At the MoJ we believe and promote alternative ways of working, this role is available as:
Full-time
Flexible working arrangements between base locations, MoJ Hubs and home.
Our staff, who have a HQ building as their base location, are expected to work in an office at least 2 days per week.
If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition. We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity
Duties and Responsibilities
Play a leading role in the delivery of the Ministry of Justice ExCo’s transformation priorities. This will involve working cross-functionally with colleagues to deliver end-to-end service transformation.
Lead teams to deliver using agile, iterative methodologies and delivering value through continuous discovery and development.
Developing and modelling new ways of working including rapid prototyping and cross-functional delivery
Work across functions and foster collaboration by coaching teams on working together effectively.
Develop and manage project plans that are flexible and adaptable to evolving business needs, ensuring timely delivery of transformation initiatives.
Engage and communicate with stakeholders at all levels, including senior leadership, articulating the purpose and progress of service improvements.
Perform cost-benefit analysis and provide data-driven insights on the financial and operational impact of service improvements and new solutions.
Drive change management efforts to embed service transformation within the organisation and promote a culture of continuous improvement.
Ensure appropriate governance and escalation routes are managed in an effective way for a fast-paced transformation.