Senior Content Designer (i.AI)
| Posting date: | 14 May 2025 |
|---|---|
| Salary: | £55,403 to £70,219 per year |
| Additional salary information: | Offers above the band minimum are subject to our assessment of your skills and experience as demonstrated at interview. Salaries over the band minimum will be paid as a non-pensionable allowance. |
| Hours: | Full time |
| Closing date: | 08 June 2025 |
| Location: | Bristol |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 404036/1 |
Summary
Government must seize the opportunity of AI to drive outcomes in the public interest. This is of critical importance now. Government needs innovation and must not sleep on the opportunity presented by AI to drive better services for taxpayers and citizens.
In November 2023, the creation of the incubator for AI (i.AI) was announced, and following early successes, the team was expanded in March 2024. Our mission is to harness the opportunity of AI to improve lives, drive growth, and deliver better public services. This is an AI product team that focuses on delivery of technical solutions to public service challenges, responding to ministerial steers about priorities and driving impact out into departments from the centre.
i.AI delivers high impact products and is mission-led, delivering value and innovation within government. We are able to move fast and build things, and are set up specifically to pivot quickly towards priority use cases, and re-use technologies for future impact.
You can see more about our work on ai.gov.uk and on LinkedIn. We work in the open and our code can be found here: https://github.com/i-dot-ai
The Incubator for Artificial Intelligence (i.AI) will be moving to the Department for Science, Innovation and Technology (DSIT) to form part of the new digital centre of government. This will happen on 1st June 2025. If offered the position, you will be on-boarded directly into DSIT. If shortlisted, the hiring panel will be happy to answer any questions you might have. You're also welcome to reach out to us at i-dot-ai-recruitment@cabinetoffice.gov.uk
Our team is based across Bristol, Manchester and London, and we work in a hybrid manner as default. A minimum 60% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business will also count towards this level of attendance. We will consider part-time and flexible working arrangements - we encourage you to discuss your needs with the hiring manager if you are offered the role.
About the role
Senior Content Designers make things easier for people to understand and use.
Working closely with User Researchers and Interaction Designers, they use best practice and insights from analytics and user research to explain products, services, processes and organisations in a way that our users find easy to understand.
As a Senior Content Designer in i.AI you will plan and deliver content design activities in our product and engagement teams and help develop our organisational content strategy, to ensure that the way we communicate is consistent and impactful.
As i.AI’s first content designer, this will be a varied role. You’ll be working at different times across multiple product teams, helping them develop content for product information, technical and support documentation and the products themselves. You’ll also support the i.AI Comms and Engagement team, developing content for the ai.gov.uk website, slide decks, blog posts etc.
Information session
To give you an idea of working in i.AI and to answer any questions you might have, we encourage you to attend our information session on Thursday 22 May, 11:00-12:00. You can join the session using this link: meet.google.com/tch-agev-onq
Role Responsibilities
- identify and build strong relationships with stakeholders across large-scale and high-profile projects, influencing and collaborating with them to improve content quality
- create and iterate user-centred content efficiently and to a high standard
- use analytics data, user feedback and user research to identify the needs of users, map user journeys and inform content strategy
- review and provide direction on the content work of experts from other disciplines
- manage content across teams in i.AI to ensure consistency and share good practice
- contribute to guidance for government, including new content design patterns
- contribute to the cross government and GDS content design community
- help colleagues and stakeholders from other disciplines understand what content design is, why it’s important and how to work with content designers
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