Director of Quality Improvement - 35 hours per week, home based in the North West - Driver essential
| Posting date: | 13 May 2025 |
|---|---|
| Salary: | £94,366 per year |
| Hours: | Full time |
| Closing date: | 01 June 2025 |
| Location: | North West England, UK |
| Remote working: | Fully remote |
| Company: | Alternative Futures Group |
| Job type: | Permanent |
| Job reference: | ID:872 |
Summary
Alternative Futures Group has an ambition to be a sector leader in quality, value and personal outcomes over the next 3 years. The Director of Quality Improvement will lead on the realisation of this ambition by developing the necessary strategies, policies, processes and procedures to deliver:
A person-centred, strengths-based, & outcome-focused support model that supports active citizenship, health and well-being.
CQC ratings of Good or Outstanding in all services and domains.
A philosophy of continuous improvement, co-production & innovation.
As a member of the Senior Leadership Team, the post holder will participate fully in the corporate management, decision making, planning and strategy development of AFG’s quality and safety agenda and provide specialist advice, direction and inspiration to the Executive Team and Board.
The Director of Quality Improvement will drive the quality improvement agenda across the entire organisation to develop the quality matters culture in every person, including the people we support. Thus, improving personal outcomes, user experience and organisational effectiveness.
Dimensions
Overall responsibility for a corporate quality team consisting of 5 individuals but with 2 direct reports.
Overall responsibility for a corporate budget for quality team salaries and non-pay items.
Principal Accountabilities
Quality Assurance
Lead an integrated and cohesive approach to the design and implementation of quality assurance activities across the organisation to maintain and improve regulatory compliance and evidence-based practice.
Prepare the organisation for the introduction of CQC’s new single assessment framework to ensure AFG maintains and improves our current CQC ratings.
Lead and direct effective and appropriate audit and inspection activity across the organisation to provide ongoing and robust scrutiny of the provision of health and social care in all settings and thereby ensure a high standard of service delivery for all people using AFG services.
Lead and direct the effective and efficient operation of the Quality Team, developing strategies, resources and capability and oversight of corporate and operational activities in order to deliver the objectives of AFG.
Continuously improve the organisation’s approach to assurance activity and provide oversight of systems to ensure the best outcomes for people using AFG health and social care services.
Work closely with the Directors of Operations in order to build a joined-up approach to assurance which identifies opportunities for improvement along the journey of support. This will include formal accreditation processes and systems to evidence the quality of our service design and delivery.
Build a continuous quality assurance approach to the design of quality and safety activities to ensure that performance is optimised, good practice is identified, and appropriate change is sensitively implemented.
Ensure effective and efficient use of resources in order to deliver a well-motivated workforce and the delivery of financial targets.
Quality Improvement
Lead on the identification and introduction of a formal Quality Improvement methodology across the organisation and a framework for identifying, planning, implementing and evaluating specific improvement projects.
Provide strong and effective leadership in undertaking major reviews and investigations, ensuring a robust and independent approach to the inspection and scrutiny of the quality of care, in order to transparently identify good practice and areas for improvement. Share this learning across the organisation for the benefit of all.
Provide organisational leadership in the development of intelligence and learning systems in order to develop a systematic approach to the early identification of concerns and the sharing of learning, which promotes improvement and better outcomes.
Lead the establishment and fostering of strategic alliances with other bodies across the health and social care sector, focused on sharing good practice, skills and expertise and benchmarking AFG with our peers.
Promote dialogue and proactive relationship management with a wide range of external stakeholders (such as families, CQC, commissioners and the media) so that the objectives and priorities of the organisation and findings from reviews are understood and disseminated, and used to inform the development of AFG policy and practice.
Create a learning culture which encourages and supports transparency in accountability and an ethos of improvement.
Embed a willingness to trial and/or introduce new ways of working and be proactive in learning from others including peer review.
Co-production
With our extended flexible working options, you can also choose to work a 9-day fortnight or a 4.5-day week, supporting our employees with their work life balance.
We offer a car allowance of between £7,840 - £9,800 per annum
This role is Band IV as per our structure.
Interview Dates:
1st stage – Wednesday 18th June - Liverpool in person
2nd stage - Week commencing Monday 30th June
A person-centred, strengths-based, & outcome-focused support model that supports active citizenship, health and well-being.
CQC ratings of Good or Outstanding in all services and domains.
A philosophy of continuous improvement, co-production & innovation.
As a member of the Senior Leadership Team, the post holder will participate fully in the corporate management, decision making, planning and strategy development of AFG’s quality and safety agenda and provide specialist advice, direction and inspiration to the Executive Team and Board.
The Director of Quality Improvement will drive the quality improvement agenda across the entire organisation to develop the quality matters culture in every person, including the people we support. Thus, improving personal outcomes, user experience and organisational effectiveness.
Dimensions
Overall responsibility for a corporate quality team consisting of 5 individuals but with 2 direct reports.
Overall responsibility for a corporate budget for quality team salaries and non-pay items.
Principal Accountabilities
Quality Assurance
Lead an integrated and cohesive approach to the design and implementation of quality assurance activities across the organisation to maintain and improve regulatory compliance and evidence-based practice.
Prepare the organisation for the introduction of CQC’s new single assessment framework to ensure AFG maintains and improves our current CQC ratings.
Lead and direct effective and appropriate audit and inspection activity across the organisation to provide ongoing and robust scrutiny of the provision of health and social care in all settings and thereby ensure a high standard of service delivery for all people using AFG services.
Lead and direct the effective and efficient operation of the Quality Team, developing strategies, resources and capability and oversight of corporate and operational activities in order to deliver the objectives of AFG.
Continuously improve the organisation’s approach to assurance activity and provide oversight of systems to ensure the best outcomes for people using AFG health and social care services.
Work closely with the Directors of Operations in order to build a joined-up approach to assurance which identifies opportunities for improvement along the journey of support. This will include formal accreditation processes and systems to evidence the quality of our service design and delivery.
Build a continuous quality assurance approach to the design of quality and safety activities to ensure that performance is optimised, good practice is identified, and appropriate change is sensitively implemented.
Ensure effective and efficient use of resources in order to deliver a well-motivated workforce and the delivery of financial targets.
Quality Improvement
Lead on the identification and introduction of a formal Quality Improvement methodology across the organisation and a framework for identifying, planning, implementing and evaluating specific improvement projects.
Provide strong and effective leadership in undertaking major reviews and investigations, ensuring a robust and independent approach to the inspection and scrutiny of the quality of care, in order to transparently identify good practice and areas for improvement. Share this learning across the organisation for the benefit of all.
Provide organisational leadership in the development of intelligence and learning systems in order to develop a systematic approach to the early identification of concerns and the sharing of learning, which promotes improvement and better outcomes.
Lead the establishment and fostering of strategic alliances with other bodies across the health and social care sector, focused on sharing good practice, skills and expertise and benchmarking AFG with our peers.
Promote dialogue and proactive relationship management with a wide range of external stakeholders (such as families, CQC, commissioners and the media) so that the objectives and priorities of the organisation and findings from reviews are understood and disseminated, and used to inform the development of AFG policy and practice.
Create a learning culture which encourages and supports transparency in accountability and an ethos of improvement.
Embed a willingness to trial and/or introduce new ways of working and be proactive in learning from others including peer review.
Co-production
With our extended flexible working options, you can also choose to work a 9-day fortnight or a 4.5-day week, supporting our employees with their work life balance.
We offer a car allowance of between £7,840 - £9,800 per annum
This role is Band IV as per our structure.
Interview Dates:
1st stage – Wednesday 18th June - Liverpool in person
2nd stage - Week commencing Monday 30th June
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
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