Debt Advice Caseworker/Trainee
| Posting date: | 07 May 2025 |
|---|---|
| Salary: | £25,806 to £28,673 per year |
| Hours: | Full time |
| Closing date: | 06 June 2025 |
| Location: | Liverpool, Merseyside |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Citizens Advice Liverpool |
| Job type: | Permanent |
| Job reference: |
Summary
The Debt Advice Caseworker will provide an in person high-quality advice and casework service to the organisation’s clients in debt and money management service.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information. Working collaboratively with their team, management, external organisation’s, and Head of Service.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.
The Debt Advice Caseworker will provide mentoring and support to their co-workers, which will help develop their skills and expertise in debt and money management service, ensuring they deliver our clients with the best possible service.
A demanding role, whereby the Debt Advice Caseworker will have the ability to understand and deal with complex information. Working collaboratively with their team, management, external organisation’s, and Head of Service.
Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.