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Child Maintenance Service - Modernisation Project Manager

Job details
Posting date: 30 April 2025
Salary: £55,557 to £66,058 per year
Hours: Full time
Closing date: 12 May 2025
Location: Hastings
Company: Government Recruitment Service
Job type: Permanent
Job reference: 401213/5

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Summary

Family separation is never easy. The Child Maintenance Service helps parents, who are unable to make a private financial agreement in support of their child(ren)’s living costs, ensure and at times enforce, the legal responsibility to provide financial support. Our mission is to ‘get money to children’ because it makes a real difference to children’s lives.

Child Maintenance Service is not only undergoing a significant period of change as we drive forward our transformation agenda, but in tandem, we continue to deliver a politically significant and fundamentally crucial service to millions of separated families around the country who depend upon the work we do. Our story over the last two years is one of impressive progress and improvement.

Despite the progress we’ve made, we are unashamedly ambitious about what more we can achieve and the difference we can make for the families who need us. Child Maintenance Service is an amazing place to work. Walk into any one of our service centres and you will be overwhelmed by the passion and commitment that our people have for supporting our customers.

The CMS Modernisation Project Manager’s main responsibilities are to lead and manage individual/multiple projects that support the delivery of the CMS Modernisation agenda. However, there will be some projects including those related to DWP wide changes, that the Project Manager may be asked to lead on for CMS. Project Managers will be expected to personally lead individual project deliveries as well as leading and developing a small team of SEO/HEO project managers who will have their own individual projects, providing clear direction and support.


The Project Manager will have accountability and responsibility to:

  • Manage project(s) using appropriate techniques and governance arrangements.
  • Identify and evaluate project risks and issues, ensuring risk is controlled through implementing and monitoring appropriate risk management plans and escalation is completed in a timely manner.
  • Engage effectively with project stakeholders, developing and managing stakeholder communications plans.
  • Build and manage project team, including engaging specialist/supplier/commercial expertise as appropriate.
  • Planning, development and implementation of all requirements, and the production of project documentation.
  • Identification and management of all impacts to ensure the projects’ objectives meet the needs of the business.
  • Ensuring monitoring of progress to plan, and reporting through existing programme governance structure.
  • Awareness of other DWP and CMS initiatives and requirements to inform any required contingency planning.
  • Commissioning and monitoring delivery of work from various areas of the business and suppliers.
  • Effective and creative implementation and landing of changes into CMS Operations.
  • Delivery of all requirements/products to adhere to the DWP Change Lifecycle to ensure the successful continuation of the project.
  • Preparation of a project communication strategies to ensure that all appropriate areas of the business are fully informed and engaged.
  • Line management of project & programme/project support colleagues providing coaching, advice, input and support through all stages of the project lifecycle.

There will be some business travel mainly between key DWP/Government sites in the future but not currently.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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