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Director of Care and Family Services
| Posting date: | 28 April 2025 |
|---|---|
| Salary: | £85,300.00 to £98,400.00 per year |
| Additional salary information: | £85300.00 - £98400.00 a year |
| Hours: | Full time |
| Closing date: | 25 May 2025 |
| Location: | Wirral, CH63 4JD |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0316-25-0014 |
Summary
Part 1: Job Profile Main Purpose of Job To lead and develop Care and Family Services at Claire House Childrens Hospice, ensuring the delivery of high-quality, family-centred palliative and end of life care services to babies, children, young people, and their families in accordance with our mission, values, and strategic objectives. Position in Organisation Reports to Chief Executive Leads the Clinical Leadership Team Member of the Executive Leadership Team Collaborates closely with: Executive Leadership Team colleagues, Board of Trustees, other departments within the organisation, and external stakeholders such as strategic networks, other childrens hospices, healthcare providers, and regulatory bodies. Scope of Job Strategic leadership of Care and Family Services Enabling the delivery of our Together Towards Tomorrow Strategy Strategic leadership to develop and embed Claire House as a centre of excellence including the delivery of education, training and research Accountable for the development and delivery of care and family services Accountable for the management of care service budget and resources Ensuring compliance with regulatory standards, particularly CQC standards Accountable for the development of care and family services policies Promoting hospice services and building external partnerships Providing expert clinical advice and guidance to the Board of Trustees and Executive Leadership Team Nominated Individual for the CQC and for ensuring responsibilities such as Registered Manager, Caldecott Guardian, and Controlled Drugs Accountable Officer Executive Safeguarding Lead. Dimensions & Limits of Authority Authority to make decisions regarding the development, management and delivery of Care and Family Services Financial authority within the care service budget Required to consult with the Chief Executive, Executive Leadership Team and Board of Trustees on major strategic decisions and budget approvals. Qualifications & Skills Level Registered Childrens / Registered Nurse with valid NMC registration, or other highly qualified healthcare professional. Degree or masters level education in a relevant field Extensive experience in palliative and end-of-life care Proven leadership and management skills and experience Strong understanding of clinical governance and regulatory requirements Impeccable communication and interpersonal skills Ability to work collaboratively and build strong relationships internally and externally. Part 2: Duties & Key Responsibilities (with indicative %) Strategic Leadership (30%) Accountable for the development and implementation of the strategic and operational plans for Care and Family Services, particularly in delivering on our Together Towards Tomorrow strategy, and shaping Claire House services for the future Ensure alignment of care services with our mission, values, and strategic objectives Ensure that the evolution of services and decision making on future service development is evidence-based Represent Claire House at regional, national and international levels, promoting our services and building strong external partnerships (including with Commissioners) Play an active role in the Executive Leadership Team, and in the overall Governance of Claire House, in partnership with our Trustees. Leadership (25%) Provide strong, visible leadership across all Care and Family Services, and across Claire House as an active member of our ELT Oversee workforce planning, recruitment, and service development Foster a positive and collaborative team environment, in line with Claire House values Ensure there is effective personal development and performance management of all care staff As the Executive Safeguarding Lead ensure effective support and guidance in relation to all aspects of safeguarding including allegations involving LADO Ensure effective support systems (including supervision) are in place for all staff. External Relations (20%) Build and maintain relationships with other hospices, healthcare providers, and regulatory bodies Promote Claire House services Build and maintain external partnerships, including commissioners and regional and national palliative care networks and organisations Leading and participating in key external networks for CYP Palliative and end of life care Participate in promotional activities, including representing Claire House in fundraising initiatives. Clinical Governance (15%) Ensure compliance with Care Quality Commission standards and other regulatory requirements Accountable for the development and implementation of care policies and procedures Accountable for high clinical standards and ensure continuous improvement through audits and feedback mechanisms Ensure the maintenance of an up-to-date risk register, and that high scoring risks have clear mitigation plans to reduce or minimise clinical and organisational risks. Financial Management (10%) Manage the care service budget, ensuring effective allocation of resources Participate in budgetary and financial planning as part of the Executive Leadership Team Monitor and control expenditure from the care directorate budget, working closely with the Finance Team Enable the continued development of the commissioning of our services.