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SERVICE SUPPORT OFFICER - 2 POSTS

Job details
Posting date: 24 April 2025
Salary: £24,790 to £25,584 per year
Hours: Full time
Closing date: 11 May 2025
Location: HU1 2AA
Company: Hull City Council
Job type: Permanent
Job reference: 32623

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Summary

Are you passionate about making a positive and lasting difference for the people of Hull? Care and support in Hull is transforming and Hull City Council is looking for exceptional individuals like you to join the Adult Social Care team. If you have experience of working in Adult Social Care directly related to the provision of care services and have excellent IT skills, then we have an exciting opportunity for you.
We are seeking to recruit an enthusiastic Service Support Officer who is committed to provide an efficient administration support to the High Needs Team, the Adults Safeguarding Team and the Supporting Independence Team.
The post holder will have a good knowledge of the service area to whom support is being provided and their systems and processes. Experience of working in an office/administration environment with a good understanding of IT based systems, including Microsoft Office and Liquid Logic.
The post holder will be responsible for the daily supervision of the Service Support Assistants in these teams and will also provide support to the Service Support Team Leaders.
Duties will involve dealing with highly sensitive and confidential information, maintaining specific databases, inputting and extracting data and preparation and production of documents in a professional style using a range of software packages.
As part of the Adult Social Care Review, the successful candidate must have a ‘can do’ approach to the role and be committed to delivering an efficient and effective support service.
For an informal discussion about the role, please contact Rebecca Hall, on 01482 612461 or Tom Holding, on 01482 612680.
This role is not available for sponsorship therefore is only open to applicants who have the right to work in the UK.
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
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