CUSTOMER FEEDBACK OFFICER - FIXED TERM
| Posting date: | 23 April 2025 |
|---|---|
| Salary: | £28,624 to £31,067 per year |
| Hours: | Full time |
| Closing date: | 05 May 2025 |
| Location: | HU7 0XW |
| Company: | Hull City Council |
| Job type: | Contract |
| Job reference: | 32708 |
Summary
Do you have an interest in recycling and waste and a passion for the environment?
Are you someone who can work independently as well as within a team and who has the drive to provide customer-focused feedback across the Streetscene team? Do you thrive on challenges and love varied work?
We have a fantastic opportunity for a Customer Feedback Officer, communicating with members of the public, the call centre and internal and external agencies to ensure effective service delivery and to meet the customer feedback promises and service standards of the Streetscene team.
You will need to be well organised, a good communicator and customer-focused in your approach, with excellent written skills and attention to detail.
This position is Fixed Term for 24 months to contribute to the implementation of the Government's Simpler Recycling policy.
For an informal discussion regarding the post, please contact Gemma Greendale, Customer Services Team Leader on 01482 615027 or email: gemma.greendale@hullcc.gov.uk
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
Streetscene – Working for Hull City Council
Please ensure that your application demonstrates how you meet the essential criteria on the person specification as listed in the job description.
Are you someone who can work independently as well as within a team and who has the drive to provide customer-focused feedback across the Streetscene team? Do you thrive on challenges and love varied work?
We have a fantastic opportunity for a Customer Feedback Officer, communicating with members of the public, the call centre and internal and external agencies to ensure effective service delivery and to meet the customer feedback promises and service standards of the Streetscene team.
You will need to be well organised, a good communicator and customer-focused in your approach, with excellent written skills and attention to detail.
This position is Fixed Term for 24 months to contribute to the implementation of the Government's Simpler Recycling policy.
For an informal discussion regarding the post, please contact Gemma Greendale, Customer Services Team Leader on 01482 615027 or email: gemma.greendale@hullcc.gov.uk
Benefits of working for Hull City Council – Working for hull city council
Why Hull is a great place to live and work – Working for hull city council
How to apply for our jobs - Working for hull city council
Streetscene – Working for Hull City Council
Please ensure that your application demonstrates how you meet the essential criteria on the person specification as listed in the job description.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.