Collections Advisor (Credit Control)
| Posting date: | 23 April 2025 |
|---|---|
| Salary: | £26,000.0 to £27,000.0 per year |
| Additional salary information: | £25,000 - £27,000 per annum |
| Hours: | Full time |
| Closing date: | 30 April 2025 |
| Location: | Redhill, Surrey, RH1 1QA |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4671193_1745396017 |
Summary
Your new company
One of our clients in Redhill is looking for a collection advisor to join the team.
Your new role
- To work within the Collections Department and be provided with their own portfolio of accounts for which they are responsible.
- Managing customer accounts to ensure arrears management complies with policies and procedures.
- Achieve targets and prepare monthly reports.
- Handle queries, resolve disputes, and negotiate settlements.
- Support the team, work autonomously, and ensure high performance.
What you'll need to succeed
- Previous Credit Control/Collections or Customer Service experience.
- Proficient in Microsoft functions, especially Excel
- Conflict Management & Negotiation skills
What you'll get in return
In return, you will be offered healthcare, a competitive pension and salary, hybrid working and flexible hours when required.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk