Performance and Systems Officer (Housing) (P01936)
| Posting date: | 22 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £34,541 to £38,245 per annum |
| Hours: | Full time |
| Closing date: | 06 May 2025 |
| Location: | Lyndhurst, Hampshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | New Forest District Council |
| Job type: | Permanent |
| Job reference: |
Summary
We have the perfect job for you in our Housing Performance and Insight Team. You will act as our principal lead for our housing asset maintenance and repairs systems. This will mean you will work with large datasets and make creative reports and dashboards with MS Power BI.
Got an eye for finer details that will bring data to life for our Housing Managers and Operational staff?
This role is right up your street as it requires you to work with data to build Power BI Reports that present data in a way that is meaningful to colleagues to assist in service monitoring and decision-making. Our service delivery teams are comfortable using interactive visualisations to make robust decisions and plan work in the most efficient way. To make this effective, this role will lead on discussions with our housing service teams to elicit requirements and create reports that help the service to grow.
About the role.
You will provide frequent reports for the Housing Service, including but not limited to: Productivity Statistics, Compliance Reports and Asset Management analysis at both component and asset level.
You will collate monthly statistical data to ensure Housing Compliance and Tenant Satisfaction Measure Dashboards in Power BI are accurate and up to date including liaising with Housing Maintenance teams for clarification of outsourced work figures.
On occasion, you will present these figures to the Housing Management Team to scrutinise performance and reconcile any data anomalies to ensure statistical accuracy across all Housing Application Systems at NFDC.
This is a great career move for an accomplished system administrator and Power BI/Business Intelligence Professional: a role with real scope to make things happen in this fabulous New Forest location.
About you
You will bring energy and ambition to lead the development of housing systems. You will need to work accurately, paying great attention to detail, and use your own initiative while working well under pressure.
Great ICT skills and the ability to quickly learn new systems is essential together with strong communication skills in order to act as our technical lead, providing technical advice to the Council and Users of key systems, as the conduit between the Service, ICT and suppliers on technical matters requiring intervention and resolution.
You will possess the self-discipline to work alone on data, visualisations and systems, but have the personal skills to work alongside managers to develop our service.
What’s in it for you?
£34,541 to £38,245 per annum
26 - 27 days annual leave plus bank holidays plus an additional 5 days for 5 years local authority continuous service.
Hybrid Working
Local Government Pension Scheme and AVC provision
Wide range of employee discounts at high street retailers, including supermarkets, stores and restaurants
A Cycle to Work scheme which could save you around 40 percent on cycles and accessories
Employee Assistance Programme (free 24 hour legal, financial, and personal advice for employees)
Parking
About us
The New Forest is a unique place, famous for its remarkable wildlife, one of the largest heathlands in Europe, and some of the oldest trees in the country. It is a location of rare and stunning beauty.
But more than this, it's a place of thriving towns and villages, communities where people live, learn and work, and we're responsible for everything from open spaces, play areas and woodland to recycling, parking and emergency planning. The district's growing economy is a reflection of the ambition and hard work of the people who live here.
It's our vision to secure a vibrant and prosperous New Forest into the future, guided by the people we serve and working in partnership with others.
Our Housing Service has made giant strides forward over the last few years and now leads the way with its work on decarbonisation, new housing delivery, fire and building safety compliance, improved tenant satisfaction and engagement, support to private landlords, and innovative partnerships which support mental health and homelessness.
Our Housing Performance and Insight Team is a small team of service experts responsible for policy development, key projects, staff training, business development, performance management, and system improvements. We have a clear plan of work for the upcoming year, alongside plans for future development, as well as providing day-to-day support to our colleagues in the Housing Service.
What we can offer in return is a great place to work and a great team to work with.
At NFDC we believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally, where ideas are actively sought and self-development promoted. We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance.
We are proud of our new values for 2024, please watch this short video to find out more. LEAF Learning Empathy Ambition Fairness (youtube.com)
If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.
Click here to see why employees think that New Forest District Council is a great place to work: Working for NFDC
After reading the job description of what the role will involve, if you feel you would like an informal chat about the role, please contact Saqib Yasin (Performance and Insight Manager) on 02380285495
Please note, this post will be subject to a Basic DBS check.
CV's will not be accepted without a completed application form.
Closing date: 11pm Tuesday 6th May 2025
Interview Date: 21st May 2025 in the afternoon and 22nd May 2025 in the morning
Got an eye for finer details that will bring data to life for our Housing Managers and Operational staff?
This role is right up your street as it requires you to work with data to build Power BI Reports that present data in a way that is meaningful to colleagues to assist in service monitoring and decision-making. Our service delivery teams are comfortable using interactive visualisations to make robust decisions and plan work in the most efficient way. To make this effective, this role will lead on discussions with our housing service teams to elicit requirements and create reports that help the service to grow.
About the role.
You will provide frequent reports for the Housing Service, including but not limited to: Productivity Statistics, Compliance Reports and Asset Management analysis at both component and asset level.
You will collate monthly statistical data to ensure Housing Compliance and Tenant Satisfaction Measure Dashboards in Power BI are accurate and up to date including liaising with Housing Maintenance teams for clarification of outsourced work figures.
On occasion, you will present these figures to the Housing Management Team to scrutinise performance and reconcile any data anomalies to ensure statistical accuracy across all Housing Application Systems at NFDC.
This is a great career move for an accomplished system administrator and Power BI/Business Intelligence Professional: a role with real scope to make things happen in this fabulous New Forest location.
About you
You will bring energy and ambition to lead the development of housing systems. You will need to work accurately, paying great attention to detail, and use your own initiative while working well under pressure.
Great ICT skills and the ability to quickly learn new systems is essential together with strong communication skills in order to act as our technical lead, providing technical advice to the Council and Users of key systems, as the conduit between the Service, ICT and suppliers on technical matters requiring intervention and resolution.
You will possess the self-discipline to work alone on data, visualisations and systems, but have the personal skills to work alongside managers to develop our service.
What’s in it for you?
£34,541 to £38,245 per annum
26 - 27 days annual leave plus bank holidays plus an additional 5 days for 5 years local authority continuous service.
Hybrid Working
Local Government Pension Scheme and AVC provision
Wide range of employee discounts at high street retailers, including supermarkets, stores and restaurants
A Cycle to Work scheme which could save you around 40 percent on cycles and accessories
Employee Assistance Programme (free 24 hour legal, financial, and personal advice for employees)
Parking
About us
The New Forest is a unique place, famous for its remarkable wildlife, one of the largest heathlands in Europe, and some of the oldest trees in the country. It is a location of rare and stunning beauty.
But more than this, it's a place of thriving towns and villages, communities where people live, learn and work, and we're responsible for everything from open spaces, play areas and woodland to recycling, parking and emergency planning. The district's growing economy is a reflection of the ambition and hard work of the people who live here.
It's our vision to secure a vibrant and prosperous New Forest into the future, guided by the people we serve and working in partnership with others.
Our Housing Service has made giant strides forward over the last few years and now leads the way with its work on decarbonisation, new housing delivery, fire and building safety compliance, improved tenant satisfaction and engagement, support to private landlords, and innovative partnerships which support mental health and homelessness.
Our Housing Performance and Insight Team is a small team of service experts responsible for policy development, key projects, staff training, business development, performance management, and system improvements. We have a clear plan of work for the upcoming year, alongside plans for future development, as well as providing day-to-day support to our colleagues in the Housing Service.
What we can offer in return is a great place to work and a great team to work with.
At NFDC we believe that all our employees make a valuable contribution to the work of the council and that’s why we encourage a trusting and open culture where each employee is supported and respected equally, where ideas are actively sought and self-development promoted. We also recognise the value of a highly motivated and engaged workforce and we actively promote a good work/life balance.
We are proud of our new values for 2024, please watch this short video to find out more. LEAF Learning Empathy Ambition Fairness (youtube.com)
If you're ambitious and passionate, are driven to deliver, and want to be part of our team, we welcome your application.
Click here to see why employees think that New Forest District Council is a great place to work: Working for NFDC
After reading the job description of what the role will involve, if you feel you would like an informal chat about the role, please contact Saqib Yasin (Performance and Insight Manager) on 02380285495
Please note, this post will be subject to a Basic DBS check.
CV's will not be accepted without a completed application form.
Closing date: 11pm Tuesday 6th May 2025
Interview Date: 21st May 2025 in the afternoon and 22nd May 2025 in the morning
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