Clinical Support Worker - Acute Medical Unit
| Posting date: | 22 April 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,625 - £25,674 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 22 May 2025 |
| Location: | Norwich, NR4 7UY |
| Company: | Norfolk and Norwich University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7159864/234-24-M2720 |
Summary
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.
Hello. My name is Natalie, and I am the Matron of the Acute Medical Unit here at Norfolk and Norwich University Hospital. I wanted to personally introduce myself and explain to you why you should choose to come and join my team.
The Acute Medical Unit at NNUH is set across three wards currently with a combined bed base of 84 beds plus 9 trolleys. Much like other AMU’s we receive patients directly from GP’s and the Emergency Department and we ensure all emergency admission patients receive seamless, high-quality care at the point of admission. We see around 20,000 emergency admissions each year.
Where we differ from other acute units is that NNUH has spent a lot of time in the development of Emergency Care which has led to the expansion of the services offered by the Acute Medical Unit. This includes Same Day Emergency Care (SDEC), Priority Assessment Unit (PAU) acute medical short stay beds, and advanced care for critically ill patients.
So why join my team?
I’m a realist, acute medicine is busy. The days are long, and the work is challenging. As a team we recognise this and make sure that all members of the team are fully supported, and we look after you. I am really lucky to have three amazing ward sisters, and we are supported by our own clinical educator. All our doors are open, and we encourage our team to come speak to us.
We get to see a huge variety of patients in AMU, and it gives Clinical Support Workers the chance to enjoy a working environment where you are exposed to lots of different patients and no two days are the same. NNUH is keen on career progression; we encourage every single member of our teams to achieve their potential.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Under the direction of the Registered Nurse work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care, with an emphasis on providing enhanced clinical skills in:
• Physiological observation recording
• Intravenous cannulation
• ECG recording
• Venepuncture
• Catheterisation (female)
• Clerical duties e.g. management of notes, record keeping, store / receive confidential information
• Blood Glucose recording
• Obtaining swabs, cultures and specimens
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
• To accurately and promptly carry out the instructions of the registered nurse who is professionally accountable for the delivery of care.
• To carry out duties as specified in within the Trust’s Approved Core Task List for Health Care assistants qualified to NVQ Level 3 in Care/Health and Social Care.
• To report to registered staff any patient that gives cause for concern or any observed changes in a patient’s clinical condition
• To report all care that has been given to patients within the team to a registered nurse.
• To accurately document all care delivered to patients, countersigned by a registered nurse maintaining confidentiality at all times.
• To be aware of own role in clinical emergencies and respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
• To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
• To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
• Provide and deliver a high standard of individualised personal nursing care in accordance with Essence of Care standards.
• To keep the clinical area clean and tidy maintaining a safe environment
Please see the attached job description for full details.
This advert closes on Sunday 27 Apr 2025
Hello. My name is Natalie, and I am the Matron of the Acute Medical Unit here at Norfolk and Norwich University Hospital. I wanted to personally introduce myself and explain to you why you should choose to come and join my team.
The Acute Medical Unit at NNUH is set across three wards currently with a combined bed base of 84 beds plus 9 trolleys. Much like other AMU’s we receive patients directly from GP’s and the Emergency Department and we ensure all emergency admission patients receive seamless, high-quality care at the point of admission. We see around 20,000 emergency admissions each year.
Where we differ from other acute units is that NNUH has spent a lot of time in the development of Emergency Care which has led to the expansion of the services offered by the Acute Medical Unit. This includes Same Day Emergency Care (SDEC), Priority Assessment Unit (PAU) acute medical short stay beds, and advanced care for critically ill patients.
So why join my team?
I’m a realist, acute medicine is busy. The days are long, and the work is challenging. As a team we recognise this and make sure that all members of the team are fully supported, and we look after you. I am really lucky to have three amazing ward sisters, and we are supported by our own clinical educator. All our doors are open, and we encourage our team to come speak to us.
We get to see a huge variety of patients in AMU, and it gives Clinical Support Workers the chance to enjoy a working environment where you are exposed to lots of different patients and no two days are the same. NNUH is keen on career progression; we encourage every single member of our teams to achieve their potential.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Under the direction of the Registered Nurse work with all members of the multidisciplinary team, to contribute to the provision of the highest standards of patient care, with an emphasis on providing enhanced clinical skills in:
• Physiological observation recording
• Intravenous cannulation
• ECG recording
• Venepuncture
• Catheterisation (female)
• Clerical duties e.g. management of notes, record keeping, store / receive confidential information
• Blood Glucose recording
• Obtaining swabs, cultures and specimens
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
• To accurately and promptly carry out the instructions of the registered nurse who is professionally accountable for the delivery of care.
• To carry out duties as specified in within the Trust’s Approved Core Task List for Health Care assistants qualified to NVQ Level 3 in Care/Health and Social Care.
• To report to registered staff any patient that gives cause for concern or any observed changes in a patient’s clinical condition
• To report all care that has been given to patients within the team to a registered nurse.
• To accurately document all care delivered to patients, countersigned by a registered nurse maintaining confidentiality at all times.
• To be aware of own role in clinical emergencies and respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
• To be aware of and adhere to all Trust policies / procedures / nursing guidelines when undertaking any activities.
• To make patients welcome to the clinical area and participate in the admission process under the supervision of registered staff.
• Provide and deliver a high standard of individualised personal nursing care in accordance with Essence of Care standards.
• To keep the clinical area clean and tidy maintaining a safe environment
Please see the attached job description for full details.
This advert closes on Sunday 27 Apr 2025