PT Administrator - Family and Youth Hub
| Posting date: | 18 April 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | PAYE per hour, National Minimum Wage applies |
| Hours: | Full time |
| Closing date: | 17 May 2025 |
| Location: | Normanton, WF6 1BB |
| Company: | Triumph Consultants Ltd |
| Job type: | Temporary |
| Job reference: | Wakefield 0009 EA93 / 1 |
Summary
What's involved with this role:
Temporary PT Administrator - Family and Youth Hub
Ref number: Wakefield 0009 EA93 / 1
Office Based
2.5 Days a week.
Please do not apply for this role unless your CV meets the following general requirements, listed below:
You must be UK based and have the right to work in the UK.
Your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.
Basic DBS disclosure
Skills & Experience:
4 GCSE grade “C” or ‘5’ and above including: Maths, English and 2 other related subjects or relevant equivalent qualification or experience.
ICT Qualification such as EDCL, ICT GCSE or equivalent experience.
Knowledge and understanding of a range of business administration systems and procedures.
An understanding of the work of Local Government.
Experience of communicating confidently with staff across all levels, with partners and the public.
Experience of taking minutes at meetings ensuring accuracy and attention to detail.
Minute Taking Skills
Ability to be resourceful and proactive when issues arise, using a problem-solving approach
What's involved with this role: You will be the first point of contact for families and professionals at the Family Hub, using your excellent customer care and communication skills to provide a warm, professional service. Whether working independently or as part of a team, you’ll support the smooth running of the hub by handling enquiries, promoting events on social media, managing bookings, taking minutes at meetings, and completing a range of admin and financial tasks to support senior managers and practitioners.
Key duties:
Provide a wide range of business support and administrative tasks, including reception duties, handling enquiries, and processing requests from a shared inbox.
Act as the first point of contact, responding to routine enquiries from colleagues, partners, and the public in line with the Council’s Customer Care policy.
Represent WFT professionally by welcoming visitors, promoting services, and supporting service users to access information and guidance, especially those who are harder to engage.
Maintain clear and accurate communication across teams and with external partners to ensure effective information sharing.
Promote the Family & Youth Hub offer and wider support services using relevant digital platforms, while signposting families to appropriate online resources and community support.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.
Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
1
Job Ref: Wakefield 0009 EA93 / 1
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates.
We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.
Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.