Support Worker - Nottingham City Mental Health
| Posting date: | 17 April 2025 |
|---|---|
| Salary: | £24,030 to £24,513 per year |
| Hours: | Full time |
| Closing date: | 17 May 2025 |
| Location: | Nottingham, Nottinghamshire |
| Remote working: | On-site only |
| Company: | Nottingham Community Housing Association |
| Job type: | Permanent |
| Job reference: |
Summary
Salary: £24,030 - £24,513 per annum
Location: Nottingham
Hours: 37
Closing Date: 31/05/2025 23:59
This is a fantastic opportunity to join NCHA’s friendly and supportive Care & Support team as a Mental Health Support Worker based in Nottingham.
We provide our customers with accommodation, and ongoing support. Support is mainly on a one-to-one basis but does include group work activities.
We encourage everyone who lives with us to have a say in how our project is run, and to take part in group support sessions and meetings. We respect their choices and privacy. Equality and diversity are important to us, and we work hard to make sure everyone feels included.
Why Work for NCHA
NCHA was officially ranked as one of the UK’s best places to work? This year, we were officially ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK.
We offer excellent benefits including:
37 hour working week as standard
Generous annual leave package with the ability to buy more (or sell)
A fabulous benefits package to support your own wellbeing including a healthcare cash plan, counselling and support helpline, support with bus and tram passes, shopping discounts and many more
Do you have an understanding of Mental Health and want to make a difference?
You will be equipped with the right values and be given training to make you highly resilient to allow you to demonstrate patience and understanding even in times of crisis. We know it’s a challenging role, but we also know you will be remarkable at it.
What will you be doing?
It is important to note that this is not a ‘care’ role and the emphasis is very much ‘support’ based.
You will provide face to face support to people living with mental illness to aid their recovery and tenancy management. You’ll support them to develop their daily living skills, emotional stability and increase confidence.
You will encourage service users to maintain positive working relationships with family, social workers and other professionals. You will promote positive behaviour, with a focus on meaningful change in people's beliefs and abilities.
Some of our service users need support to address issues around substance misuse, anti-social behaviour, offending and other social stressors which might affect their tenancy management. This can occasionally mean we have to deal with challenging situations in a proactive fashion, liaising with housing, legal and criminal justice teams.
Numeracy, literacy and IT skills are essential as you will updating support plans and other important records frequently.
Shift Patterns
Support is all year round; so you will need to be available to work a variety of shifts across weekdays, weekends and bank holidays according to service user needs. Shift patterns are based around service user needs so our ideal candidate will be flexible. The normal working pattern is 37 hours worked over a 7 day period. These shifts can vary but generally will be between 8am and 9pm. If you are unable to work full time we may be able to discuss part time of 30 hours minimum for some of our positions but not all due the needs of the service we provide.
You will be an organised self-starter with computer experience, able to balance face to face practical work with computer based record keeping. You will be open and supportive to the needs of others, displaying our CLEAR values and having an awareness of the needs of vulnerable adults and able to communicate effectively with other professionals and agencies.
Interviews will be held on an ongoing basis in Nottingham on Tuesdays and Wednesdays and will include a numeracy and literacy test as part of the process.
We may close this vacancy early should we receive sufficient interest.
PLEASE NOTE WE DO NOT OFFER SPONSORSHIP.
Tips for your application
While we recognise the benefits that AI can bring to the world, we are very keen to see your own words used in your application rather than AI generated answers and we reserve the right to withdraw applications that use unedited AI generated text.
All correspondence will be via your registered email address.
You will need to attach a CV in order to apply for this role.
Previous applicants need not apply.
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under-represented within in our Care and Support department.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Location: Nottingham
Hours: 37
Closing Date: 31/05/2025 23:59
This is a fantastic opportunity to join NCHA’s friendly and supportive Care & Support team as a Mental Health Support Worker based in Nottingham.
We provide our customers with accommodation, and ongoing support. Support is mainly on a one-to-one basis but does include group work activities.
We encourage everyone who lives with us to have a say in how our project is run, and to take part in group support sessions and meetings. We respect their choices and privacy. Equality and diversity are important to us, and we work hard to make sure everyone feels included.
Why Work for NCHA
NCHA was officially ranked as one of the UK’s best places to work? This year, we were officially ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK.
We offer excellent benefits including:
37 hour working week as standard
Generous annual leave package with the ability to buy more (or sell)
A fabulous benefits package to support your own wellbeing including a healthcare cash plan, counselling and support helpline, support with bus and tram passes, shopping discounts and many more
Do you have an understanding of Mental Health and want to make a difference?
You will be equipped with the right values and be given training to make you highly resilient to allow you to demonstrate patience and understanding even in times of crisis. We know it’s a challenging role, but we also know you will be remarkable at it.
What will you be doing?
It is important to note that this is not a ‘care’ role and the emphasis is very much ‘support’ based.
You will provide face to face support to people living with mental illness to aid their recovery and tenancy management. You’ll support them to develop their daily living skills, emotional stability and increase confidence.
You will encourage service users to maintain positive working relationships with family, social workers and other professionals. You will promote positive behaviour, with a focus on meaningful change in people's beliefs and abilities.
Some of our service users need support to address issues around substance misuse, anti-social behaviour, offending and other social stressors which might affect their tenancy management. This can occasionally mean we have to deal with challenging situations in a proactive fashion, liaising with housing, legal and criminal justice teams.
Numeracy, literacy and IT skills are essential as you will updating support plans and other important records frequently.
Shift Patterns
Support is all year round; so you will need to be available to work a variety of shifts across weekdays, weekends and bank holidays according to service user needs. Shift patterns are based around service user needs so our ideal candidate will be flexible. The normal working pattern is 37 hours worked over a 7 day period. These shifts can vary but generally will be between 8am and 9pm. If you are unable to work full time we may be able to discuss part time of 30 hours minimum for some of our positions but not all due the needs of the service we provide.
You will be an organised self-starter with computer experience, able to balance face to face practical work with computer based record keeping. You will be open and supportive to the needs of others, displaying our CLEAR values and having an awareness of the needs of vulnerable adults and able to communicate effectively with other professionals and agencies.
Interviews will be held on an ongoing basis in Nottingham on Tuesdays and Wednesdays and will include a numeracy and literacy test as part of the process.
We may close this vacancy early should we receive sufficient interest.
PLEASE NOTE WE DO NOT OFFER SPONSORSHIP.
Tips for your application
While we recognise the benefits that AI can bring to the world, we are very keen to see your own words used in your application rather than AI generated answers and we reserve the right to withdraw applications that use unedited AI generated text.
All correspondence will be via your registered email address.
You will need to attach a CV in order to apply for this role.
Previous applicants need not apply.
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under-represented within in our Care and Support department.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
Some Benefits
Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Generous annual
leave
Free healthcare
cash plan
Company social
events
Enhanced maternity, paternity and adoption leave and pay
Free training and development
Access to cycle to work and discounted bus pass schemes
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.