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GP Receptionist/Medical Administrator

Job details
Posting date: 17 April 2025
Salary: £12.21 per hour
Additional salary information: £12.21 an hour
Hours: Full time
Closing date: 19 May 2025
Location: Telford, TF2 8EA
Company: NHS Jobs
Job type: Permanent
Job reference: A4198-25-0000

Summary

The ideal applicant will excellent IT skills and be able to demonstrate confidence in using computerised systems but training will be provided. The ability to work well within a team is essential. Providing general information for patients and other external service providers, assistance and directing patients in accessing the appropriate service. Answering the telephone and transferring calls to the appropriate healthcare professional. Processing personal and telephone requests for appointments,dealing with requests for home visits, rearranging appointments etc. Maintaining and monitoring the practice appointments system. Updating patients medical records as required. Assisting patients with the completion of any forms.. Filing, photocopying and scanning organisational documents, records, patients' documentations. Facilitating effective communication between patients, members of the health care team and visitors. Checking, filing and issuing prescriptions to patients and resolving any issues in relation to a prescription request. Reporting any problems with the premises, medical equipment or the running of the practice to the manager. Ensuring the reception area, waiting room,the entrance remain tidy and welcoming. Undertaking any other administrative duties that may arise from time to time to assist in the smooth running of the practice. This list is not exhaustive and gives a broad description of what type of work can be expected to be carried out in a GP Surgery.