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Community Response Administrator | East of England Ambulance Service Trust

Job details
Posting date: 17 April 2025
Salary: Not specified
Additional salary information: per annum pro rata
Hours: Full time
Closing date: 17 May 2025
Location: Melbourn, SG8 6NA
Company: East of England Ambulance Service NHS Trust
Job type: Permanent
Job reference: 7155984/247-AE-CRAdmin-0425

Summary


Responsible for delivering effective administrative support, to all aspects of the volunteer engagement. Provide administrative support to the Volunteer Hub team. Be the first point of contact for internal and external communications for the Trust relating to volunteering and deal with all enquiries appropriately. Provide administrative support to appropriate meetings relating to the volunteers held at HQ. Responsible for holdingall policies and procedures and to act as gate-keeper for all records where appropriate. Provideorganisational support for key events, and social media communication with external stakeholders.

The main duties of this role are to organise all meeting dates, times and venues for the Volunteer Hub team, including undertaking all the administrative functions. Communicate the information both internally and externally to partners in a timely manner. Manage all regional volunteer meeting administration, liaising with COO and their office, other executives, directors, managers and volunteers in a manner consistent with the Trust values, communicating all agendas, action logs and minutes in a timely manner Communicate effectively through multiple platforms. Maintain governance of personnel data, and document control. Support the Community Response team in all administrative and organisational task required to enable the volunteers to provide clinical care to patients.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Thursday 1 May 2025