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Clinical Innovation and Quality Assurance Lead

Posting date:	16 April 2025
Salary:	£47,218 to £54,034 per year
Additional salary information:	£47218 - £54034 a year
Hours:	Full time
Closing date:	06 May 2025
Location:	Wirral, CH63 6JE
Company:	NHS Jobs
Job type:	Permanent
Job reference:	B0245-25-0005

Summary

Job Purpose - To work as a member of the wider clinical service managers(CSM) team to ensure delivery of care in an effective, safe, responsive and well led manner. Advise, support and guide the organisations development of clinical compliance with care standards regulation and best practice. Lead and advise on CQC compliance, including clinical health & safety. Promote a culture of learning and quality improvement across all aspects of patient care, safety and services across Wirral Hospice St Johns clinical teams. Support the organisation to ensure that patient and family experiences are at the heart of any drive to improve patient care and make it safer. Be responsible for the implementation and maintenance of robust systems and processes for the management of patient safety and the incident reporting process across all clinical areas. Core tasks Audit Formulate and execute the Hospices audit schedule, ensuring that all relevant practice andactivity is subject to verification against documented policy and procedures. Oversee the completion of action plans and review of impact of actions arising from clinical incidents and audits, ensuring changes in practice are understood and embedded. To identify and support the completion of external auditing and benchmarking processes across clinical services. Support the development of and compliance with the commissioning bodies quality schedule and reporting requirements. Incident Management To support the adaptations and cultural shift of the NHS Patient Safety Incident Reporting Framework (PSIRF). Take a lead role in the investigation and reporting of significant patient safety incidents in line with PSIRF guidance. To support data management and reporting internally and externally as required from all incidents Policy monitoring and development To maintain an awareness of developing and influencing policies within the Health and Social Care Sector. Contribute to the on-going development of clinical policies, procedures and guidelines ensuring their implementation, review and monitoring. Organisational learning and development. Working closely with the Clinical Education Facilitator (CEF) and CSMs to ensure learning from audits and incidents is taken into the workforce to effect change. To work closely with the Workforce learning and Development team the CEF and administrator to be the clinical link providing support and smooth operation of the medical student programmes. Including but not limited to oversight of timetables, induction and orientation, point of contact for wellbeing and support whilst on placement and completion of appropriate reporting back to the universities and hospice governance structures. To support the development of auditing skills within the clinical workforce Identify learning needs and support staff to implement Safety and Quality Improvement measures and support education initiatives where required. To contribute to education programmes as required to support improvements in clinical skills and quality of care. Making voices heard Develop and support robust feedback processes ensuring patients and families are voices heard within all incidents and central to service developments within clinical services. To actively promote the speak-up speak-out approach and culture organisationally and specifically within clinical services to improve patients and clinical safety. Role and Responsibilities Managerial & Leadership Work closely with Director of Clinical Services, Medical Director, Organisational Quality lead, and Clinical Services Managers to identify areas requiring development and support effective change management. Set high standards of quality and performance and raise the level of expectations Display confidence and self-motivation, excellent communication skills at all times, utilising clinical knowledge and experience, and acting as a resource to all nursing staff and other healthcare professionals, providing education as an integral part of the role. To be an inspirational leader who clearly expresses the hospice vision, values and service quality to team members at all times. Work in accordance with professional code of conduct and Wirral Hospice St Johns Core Values and Policies and Procedures. Clinical and Professional Accept accountability for own actions and areas of responsibility. Compile and present relevant reports to senior managers and hospice committees and commissioning bodies as required. To maintain collaborative working relationships and effective communications between all members of the multidisciplinary team, when working towards implementing quality improvement and safety measures, resolving conflict and working within the team to ensure a high standard of patient care. Personal / Professional Development To engage in regular managerial supervision with Director of Clinical Services To engage in clinical supervision and reflective practice opportunities To maintain professional registration with regulatory body. To ensure that revalidation requirements are met. To abide by the Code of Conduct / Practice for registered regulatory body. Participate in training as identified in annual appraisal process. Engage in seeking formal and informal learning opportunities throughout the year. Attend locality / network meetings in agreement with CSM Maintain awareness of regional and national policy relevant to area of work and underpinning approaches. Actively participates and supports in clinical supervision. Keep up to date with evidence- based practice through literature reviews, study days and courses as relevant to identified CPD. Take part in reflective practice and in-house training opportunities