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Senior Marketing Manager

Job details
Posting date: 15 April 2025
Salary: £48,405 to £60,482 per year
Additional salary information: National: £48,405 - £54,970; Inner London: £54,050 - £60,482; Outer London: £53,540 - £58,675
Hours: Full time
Closing date: 28 April 2025
Location: Leeds
Company: Government Recruitment Service
Job type: Permanent
Job reference: 394603/1

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Summary

DWP’s Marketing Team use evidence, insight and expertise to deliver effective and innovative marketing strategies and campaigns. Our marketing campaigns address complex challenges to maintain trust and influence audience behaviour either directly or by increasing engagement with DWP’s policies and services. Our key role is to deliver joined-up strategic communications activity both across government and within DWP to support the Department to achieve its core goals that ladder up to the Government’s Growth and Opportunity Missions outlined in the Plan for Change.

You’ll play a key role at the centre of an ambitious and creative team. You will report to a Marketing Campaign team leader and line managing your own team to develop and deliver high-profile, multi-channel marketing campaigns encompassing a mix traditional marketing channels, partnership marketing and social and digital channels.

As an experienced marketing professional, you will continuously strive to develop and improve your professional capability and embody a culture of collaboration and continuous improvement with the aim of ensuring the DWP Communications directorate is recognised as the best across government. How you work will be as important as what you deliver. You will role model the Civil Service and DWP values and contribute to a positive and inclusive team culture.

If this sounds like the right fit for you, we would love to hear from you!

Key responsibilities will include:

  • Managing the development of bold, innovative paid and low/no cost communications strategies, based on data, evidence and an audience-first approach, making use of GCS frameworks such as OASIS and EAST.
  • Using strategic thinking to translate business objectives into actionable marketing plans, seeking and creating clarity from ambiguity.
  • Serving as a subject matter expert by becoming familiar with campaign policy areas and representing DWP’s key audience needs to ensure that they are factored into decision-making.
  • Collaborating with colleagues across the Comms Directorate to deliver integrated campaigns that use all available channels.
  • Commissioning and developing a strong understanding of customer/audience insights and how these can drive behaviour change. Be an audience champion and act as the voice of the customer.
  • Managing external agencies and suppliers, collaborating with colleagues to manage the development and implementation of multi-channel, paid and no cost marketing campaigns. Ensure that services are cost effective, high quality and represent good value for the taxpayer.
  • Managing the development of creative and content across campaigns, including proposition work and message development for a full range of channels.
  • Prioritising campaign evaluation, including consistent optimisation and improvements to delivery.
  • Building positive relationships with external and internal stakeholders, including policy, programmes, other teams withing the Communications Directorate (strategic communications, internal communications, press office), other government departments and external communications agencies to maximise support for campaign activity.
  • Proactively seeking out opportunities for innovation, continuous challenge and improvement, and making comprehensive recommendations to senior leaders.
  • Delivering effective team leadership, line management and coaching; helping shape culture by championing our team vision, driving positive ways of working and inclusivity, whilst pushing forward continuous development of colleagues.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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