Patient Care Coordinator
| Posting date: | 11 April 2025 |
|---|---|
| Salary: | £26,500 per year |
| Additional salary information: | £26500 a year |
| Hours: | Full time |
| Closing date: | 11 May 2025 |
| Location: | Whitby, YO21 1SD |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | W0007-25-0003 |
Summary
The following are the core responsibilities of the PCN Patient Care Coordinator in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Utilise population health intelligence to proactively identify and work with a cohort of patients to deliver personalised care Support patients to utilise decision aids in preparation for a shared decision-making conversation Holistically bring together all of a persons identified care and support needs and explore options to meet these within a single personalised care and support plan (PCSP), in line with PCSP best practice, based on what matters to the person following the NHS Comprehensive Care Model. See also YouTube NHS Comprehensive Personalised Care Model - Explainer Animation Help people to manage their needs through answering queries, making and managing appointments and ensuring that people have good quality written or verbal information to help them to make choices about their care, using tools to understand peoples level of knowledge and confidence in skills in managing their own health Support people to take up training and employment and to accessappropriate benefits where eligible Support people to understand their level of knowledge, skills and confidence (their activation level) when engaging with their health and wellbeing, including through the use of the Patient Activation Measure (PAM) Assist people to access self-management education courses, peer support or interventions that support them in their health and wellbeing and increase their activation level Explore and assist people to access personal health budgets where appropriate Provide coordination and navigation for people and their carers across health and care services, working closely with Social Prescribing Link Workers, Health and Wellbeing Coaches and other primary care professionals Work with the GPs and other primary care professionals within the PCN to identify and manage a caseload of patients and, where required and as appropriate, refer people back to other health professionals within the PCN Raise awareness within the PCN of shared decision making and decision support tools Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision-making conversations Support the coordination and delivery of MDTs within the PCN Undertake all mandatory training and induction programmes Contribute to and embrace the spectrum of clinical governance Develop the PCC role through participation in training and service redesign activities Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed Maintain a clean, tidy, effective working area at all times