History Centre Assistant
| Posting date: | 10 April 2025 |
|---|---|
| Salary: | £25,183 to £26,409 per year |
| Additional salary information: | Competitive |
| Hours: | Part time |
| Closing date: | 22 April 2025 |
| Location: | Staffordshire History Centre, ST16 2LZ |
| Company: | Staffordshire County Council |
| Job type: | Permanent |
| Job reference: | staffscc/TP/211/3077 |
Summary
Staffordshire Archives and Heritage are looking for an enthusiastic person to work as part of our public services team working directly with members of the public and volunteers.
This is an exciting time for the Archives and Heritage Service which has recently opened the Staffordshire History Centre in Stafford, and £8.7m project funded by the National Lottery Heritage Fund, Staffordshire County Council and other funders. This new venue is the home of the service and showcases our collections through our exhibition space as well as providing a dedicated research room, events and learning sessions.
This Authority is committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Main ResponsibilitiesYou will be responsible for the supervision of the Research Room within the Staffordshire History Centre, welcoming visitors, including dealing with any enquiries/orders both in person and by telephone or email and retrieving items from the strong rooms.
You'll:
- be responsible for assisting with the day to day operation of the History Centre including appointment and registration systems, supervision of the research room, retrieval of items from strongrooms.
- answer written, in person and telephone enquiries and fulfil research requests under supervision.
- direct readers to sources of information; to deal with photocopying requests and the sale of publications.
- under the supervision of the Collections Officers produce deeds for legal services staff
- provide a high quality customer experience and support the delivery of events and activities at the Centre and offsite.
- take part in the rotas for operating the public service points, events and outreach as required. This will include some evening and weekend working.
You must be able to demonstrate a high commitment to the delivery of an excellent public service.
You'll also have:
- A high commitment to the delivery of an excellent public service.
- A flexible and methodical approach to work.
- Excellent communication skills, including the ability to convey complex information verbally and written.
- Good interpersonal and team working skills.
- Experience of family and local history sources.
- Experience of working in a record office, library or similar customer-based environment.
- English and Mathematics GCSE/O Level equivalent.
- A minimum of one years’ experience of working in a record office, library or similar customer-based environment would be preferred.
Interviews will be held week commencing 28 April 2025.
Don’t feel you meet all the requirements? We value transferable skills, experiences, and qualifications so consider applying anyway or for an informal chat about the role please contact Julie O'Neill, History Centre Manager at: julie.oneill@staffordshire.gov.uk
Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County CouncilWe are no ordinary county council:
Our Values:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.
We look forward and race ahead - that goes for your career too.
Our benefits:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire
Our recruitment process:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
Proud member of the Disability Confident employer scheme