Administrative Officer
| Dyddiad hysbysebu: | 02 Ebrill 2025 |
|---|---|
| Cyflog: | £25,159 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Ebrill 2025 |
| Lleoliad: | Bristol |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 398139/1 |
Crynodeb
The Vehicle Certification Agency (VCA) is the UK Type Approval Authority and ensures that road vehicles meet the minimum safety and environmental standards as required by GB, UK, and UNECE regulations. The integrity, objectivity, impartiality, and professionalism of our staff is vital to delivering this service for the automotive sector.
We now have an exciting opportunity for an Administration Officer to join us.
We are looking for an individual who can demonstrate a focused drive to resolve queries and issues from various sections of the agency.
About Us
Our work is focused on improving vehicle safety and environmental protection by providing robust testing and certification to national and internationally recognised standards. We are a part of the Department of Transport as the designated UK Vehicle Type Approval Authority. With more than 40 years’ experience, we have become one of the largest and well-respected approval bodies around. This position has been built on a reputation for technical expertise and quality, which is at the heart of everything we do, and what you could be a part of.
Do not just take our word for it, here is Alex McGuinness the Regulatory and Technology Group Co-ordination Manager to tell you more. Please also refer to our Candidate Pack and VCA website for more information.
https://www.youtube.com/embed/n32RgRSAXzY?si=rh2QBzV2Q_4eAqlY
You will be an important part of VCA, working across departments to support. This post will be an exciting dynamic role, encompassing a variety of administrative support working, engaging with colleagues in the UK and overseas. This is an ideal opportunity for a highly organised individual, who thrives on responsibility and working and networking with multiple departments and stakeholders within a busy environment.
Your main duties will include but will not be limited to:
- Checking of manufacturer’s documentation in order to facilitate the issue of high-quality documentation correctly first time. This will involve referencing and validating against multiple data/information sources.
- Actively monitor, respond to and file appropriately correspondence received in shared mailboxes.
- Answering enquiries via MS Teams (calls & messages) and e-mail.
- Issuing documentation within agreed time frames and SLAs (internal & external) to VCA customers
- Keeping all VCA stakeholders informed on the progress and extent of current workload in order to facilitate efficient decision making, planning and delivery of work areas.
- Processing manufacturer applications (type approval & legislative provisions) and accurately transposing information into VCA’s systems in line with our processes.
- Responding to customer requests in a timely manner (observing SLA’s where applicable) either directly or by forwarding on to the correct department within VCA.
- Follow processes to ensure consistency and quality with the ability to be inquisitive and suggest improvements when identified.
- Handling ad hoc requests allocated and clarifying understanding if unsure of the task.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd