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Affordable Warmth Officer

Job details
Posting date: 28 March 2025
Hours: Full time
Closing date: 27 April 2025
Location: Liverpool, Liverpool
Company: Riverside
Job type: Permanent
Job reference: 4233

Summary

Job Title: Affordable Warmth Officer
Contract Type: Permanent
Salary: £30,916.15 (£34,037.54 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday - Friday
Location: Liverpool/ Hybrid

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

The difference you will make as an Affordable Warmth Officer

You will develop and coordinate projects and initiatives to reduce fuel poverty, including building suitable links to external organisations who can provide direct support to customers with fuel poverty and fuel debt. You will be expected to promote energy saving solutions to customers and link in with our Asset Services team with the development of decarbonisation solutions that will assist customers in addressing fuel poverty.

About you

We are looking for someone with:

  • Proven track record of working with customers
  • Ability to build relationships at all levels
  • Results focused with the ability to take ownership of tasks
  • Customer focused with excellent written and verbal communication skills, with the ability to work at all levels within the business
  • Knowledge and experience of all Windows based software to support business and customer focused outcomes

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

  • Competitive pay & generous pension
  • 28 days holidays plus bank holidays
  • Flexible working options available
  • Investment in your learning, personal development and technology
  • A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Applications may close before the deadline, so please apply early to avoid disappointment.