Warning
This job advert has expired and applications have closed.
Rent Service Officer (L3Z1)
| Posting date: | 22 March 2025 |
|---|---|
| Salary: | £19.25 per hour |
| Hours: | Full time |
| Closing date: | 21 April 2025 |
| Location: | Camden, North West London |
| Remote working: | On-site only |
| Company: | Ben Recruitment Ltd |
| Job type: | Contract |
| Job reference: | BRRQ1480278032025 |
Summary
Rent Service Officer (L3Z1)
Description
We are seeking a dedicated and detail-oriented Rent Service Officer (L3Z1) to join our dynamic team. This position is critical in ensuring that all tenant and landlord interactions are managed with utmost professionalism and efficiency. As a Rent Service Officer, you will be responsible for overseeing the processing of rental applications, managing tenant queries, and ensuring compliance with housing regulations. The ideal candidate will possess excellent communication skills and a strong understanding of rental agreements and housing policies. You will play a pivotal role in facilitating smooth communications between tenants and landlords, addressing issues as they arise, and providing guidance on rights and responsibilities. Additionally, you will be tasked with conducting inspections, coordinating maintenance requests, and ensuring that properties meet safety standards. This role requires a proactive approach to problem-solving, strong interpersonal skills, and a deep commitment to tenant satisfaction. By joining our team as a Rent Service Officer, you will contribute to fostering a positive living environment for tenants while supporting property owners in managing their investments effectively. If you are passionate about customer service and have a keen eye for detail, we invite you to apply and become a part of our mission to enhance community living.
Responsibilities
Process rental applications promptly and accurately.
Manage and respond to tenant inquiries regarding lease agreements and property issues.
Conduct property inspections to ensure compliance with safety regulations and maintenance standards.
Assist in the resolution of tenant disputes and landlord concerns effectively and diplomatically.
Maintain accurate records of tenant communications and transactions in the database.
Coordinate maintenance requests and follow up to ensure timely resolution of issues.
Provide guidance to tenants and landlords regarding their rights and responsibilities under housing laws.
Requirements
Proven experience in customer service or a related field, preferably in property management.
Strong knowledge of rental agreements, housing laws, and tenant rights.
Excellent communication skills, both verbal and written, with the ability to interact positively with diverse individuals.
Strong problem-solving skills with a proactive approach to addressing issues.
Detail-oriented and organized, with excellent time management capabilities.
Ability to work independently as well as collaboratively in a team environment.
Proficiency in using computer software and databases related to property management.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Day: £19.25
Location: Camden, North West London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicants) who reside, in the UK.
Description
We are seeking a dedicated and detail-oriented Rent Service Officer (L3Z1) to join our dynamic team. This position is critical in ensuring that all tenant and landlord interactions are managed with utmost professionalism and efficiency. As a Rent Service Officer, you will be responsible for overseeing the processing of rental applications, managing tenant queries, and ensuring compliance with housing regulations. The ideal candidate will possess excellent communication skills and a strong understanding of rental agreements and housing policies. You will play a pivotal role in facilitating smooth communications between tenants and landlords, addressing issues as they arise, and providing guidance on rights and responsibilities. Additionally, you will be tasked with conducting inspections, coordinating maintenance requests, and ensuring that properties meet safety standards. This role requires a proactive approach to problem-solving, strong interpersonal skills, and a deep commitment to tenant satisfaction. By joining our team as a Rent Service Officer, you will contribute to fostering a positive living environment for tenants while supporting property owners in managing their investments effectively. If you are passionate about customer service and have a keen eye for detail, we invite you to apply and become a part of our mission to enhance community living.
Responsibilities
Process rental applications promptly and accurately.
Manage and respond to tenant inquiries regarding lease agreements and property issues.
Conduct property inspections to ensure compliance with safety regulations and maintenance standards.
Assist in the resolution of tenant disputes and landlord concerns effectively and diplomatically.
Maintain accurate records of tenant communications and transactions in the database.
Coordinate maintenance requests and follow up to ensure timely resolution of issues.
Provide guidance to tenants and landlords regarding their rights and responsibilities under housing laws.
Requirements
Proven experience in customer service or a related field, preferably in property management.
Strong knowledge of rental agreements, housing laws, and tenant rights.
Excellent communication skills, both verbal and written, with the ability to interact positively with diverse individuals.
Strong problem-solving skills with a proactive approach to addressing issues.
Detail-oriented and organized, with excellent time management capabilities.
Ability to work independently as well as collaboratively in a team environment.
Proficiency in using computer software and databases related to property management.
Hours Per Week: 36.00
Start Time: 09:00
End Time: 17:00
Pay Per Day: £19.25
Location: Camden, North West London
Should you wish to apply for this job opportunity, please send an up to date CV.
Disclaimer: This job opportunity is for job applicants) who reside, in the UK.