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Senior Business Support Admin Officer (Debt Recovery)

Posting date:	20 March 2025
Salary:	£16.10 per hour
Additional salary information:	per hour PAYE
Hours:	Full time
Closing date:	18 April 2025
Location:	Bristol, BS1 5TR
Company:	Triumph Consultants Ltd
Job type:	Temporary
Job reference:	Bristol 5264693

Summary

What's involved with this role:

Temporary Senior Business Support Admin Officer (Debt Recovery)

Ref number: Bristol 5264693

This role will be a mix of office and home working, subject to agreement with the manager. This will not suit someone who isn't local to Bristol and who is unable to get into the office regularly.

Please do not apply for this role unless your CV meets the following general requirements, as well as the more specific ones listed further down the ad:

You must be UK based and have the right to work in the UK.
For office based and hybrid roles, your commute to the place of work must be less than 1 hour.
This is a temporary role. Please do not apply if you are seeking a permanent position.
Driving Licence may be required



Skills & Experience required:

Relevant level 3 qualification e.g. NVQ level 3, BTEC, relevant A levels etc. and/or able to demonstrate equivalent knowledge and understanding through experience.
Understanding of relevant debt recovery laws
Familiarity with debt/financial software.
Experience in debt recovery, preferably in a local government setting.
Strong verbal and written communication skills.



What's involved with this role: Under direction from the manager, you will help coordinate a complex area covering debt recovery, taking ownership and responsibility for the end-to-end processes.

You will identify and pursue debtors through various means including phone calls, emails and letters. You will also make real time service decisions in response to operational issues in line with local procedures and established guidance.

Key duties:

Coordinate and take ownership of complex administrative and business support processes, acting as the Subject Matter Expert in debt recovery.
Make real-time service decisions in response to operational issues, following local procedures and established guidance.
Provide expert business support advice within the specialist area of debt recovery.
Plan and deploy resources efficiently to optimize business support services, handling day-to-day operational issues as directed by the Team Leader.
Respond to internal and external inquiries, resolve escalated issues, and provide information, data, and advice on complex matters, including monitoring and reconciling financial transactions.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Qualification details and any other experience/skills relevant to the role to help support your application should be clearly shown in your CV.

Due to the number of CVs being sent to us unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion.
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Job Ref: Bristol 5264693


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.