Head of Revenue and Ops Excellence
| Posting date: | 19 March 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 18 April 2025 |
| Location: | NW1 8NZ, NW1 8NZ |
| Remote working: | Fully remote |
| Company: | Cera Care Ltd |
| Job type: | Permanent |
| Job reference: | SO664 |
Summary
Contract Type: Permanent
Cera is a leading provider of healthcare services in the home for the UK and one of the fastest growing health technology businesses in Europe. We are at the forefront of the health tech sector in the UK, dedicated to transforming home health care with innovative technology. We're seeking a goldilocks hire to drive Cera forward as it scales throughout the UK.
About Cera:
Our mission is simple yet ambitious: to enable individuals to lead longer, healthier lives in their own homes. Through the integration of care practice, data, science, and technology, we aim to revolutionise healthcare. We are a unique blend of tech startup and on-the-ground delivery of social care and healthcare in the home. In this strategic role, your efforts will be key to our growth and societal impact.
About this Role
We're after a smart, strategic operator who can drive change at Cera. This person will need to have a strong analytical underpinning but also the ability to form strong personal connections with key internal stakeholders, operators and customers..
If preventative healthcare excites you, you find yourself debating the NHS ten-year plan over lunch, and XMR charts and Kaizen make perfect bedtime reading—this role is for you. Equally, you must be passionate about making a difference and working collaboratively with our stakeholders to influence and drive meaningful change in the organisation.
You'll be the glue between FP&A, Product, Operations, and Business Development, driving high-impact strategic projects and implementing the systems we need to scale.
Key Responsibilities
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Buildsystems and a data-driven performance approachfor our social care operations alongside our Chief Care Officer, drawing out insight and paint a story based on often ambiguous data
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Manage reporting requirementsfor external stakeholders including Cera's board and potential investors
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Build outoperational analytics and best-in-class systems and toolsalongside our data and product team
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Build and maintain abest-in-class commercial account management systemalongside our business development team to optimise tenders, bids, and revenue growth
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Drive Cera's strategy across healthcare and social careas we build out our proposition to move more healthcare into the home
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Drive adoption ofGen AI, systems thinking & automationsacross different teams
About You
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Experience: 4+ years leading in fast-paced, high-growth environments
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Ambition:Wants as a next step to build a company, run a major division, or step into a principal role at a top VC.
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Relentless drive to solve hard problems, with proof you've done this before
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You can effectively work in an independent, structured and goal-oriented manner and can show an evident entrepreneurial characteristic about yourself and professional experience
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Able to deal with ambiguity:You must have demonstrable ability to shift gears and work independently to balance varying priorities
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Bravery in having perspective:Ability to drive towards an outcome and taking a perspective under pressure
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Surprisingly Influential: Persuade key stakeholders and large teams to adopt new processes and effectively address challenges
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Nice to have: Direct experience in a fast- growth innovative healthcare or social care company, able to directly interrogate databases (SQL/Python/LookML), comfortable building PoC low-code apps.
What We Offer
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Akey leadership rolein a pioneering health tech company.
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Acompetitive salarywith performance-based bonuses.
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Flexible & remote workingoptions.
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Acomprehensive benefits package.
Life at Cera
Cera values diversity, innovation, and commitment to excellence. Joining our team means being part of a supportive community where you can grow professionally and contribute to a mission that truly matters.