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Housing Officer
| Posting date: | 17 March 2025 |
|---|---|
| Salary: | £21.45 per hour |
| Hours: | Full time |
| Closing date: | 16 April 2025 |
| Location: | Lewisham, South East London |
| Remote working: | On-site only |
| Company: | Sourcing Pro Recruitment |
| Job type: | Permanent |
| Job reference: |
Summary
**Job Title: Housing Officer**
**Location: London Borough of Lewisham**
**Salary: SO1 Grade**
**Contract Type: Full-time, Permanent**
**About Us**
The London Borough of Lewisham is committed to providing high-quality housing management services to our residents. We are looking for a dedicated and customer-focused **Housing Officer** to join our Housing and Communities team. If you are passionate about making a difference in people's lives and working within the community, this could be the perfect role for you!
**The Role**
As a **Housing Officer**, you will play a key role in delivering an efficient and responsive housing management service. You will work closely with residents, stakeholders, and internal teams to ensure a safe and supportive living environment.
**Key Responsibilities**
- Manage various housing functions, including property viewings, sign-ups, and tenancy agreements.
- Conduct estate visits and inspections independently.
- Build strong relationships with local Tenant and Residents’ Associations and attend occasional out-of-hours meetings.
- Address nuisance and anti-social behaviour cases, escalating them as needed.
- Respond to complaints, correspondence, and member enquiries professionally and effectively.
- Identify and support vulnerable residents, ensuring they receive the appropriate assistance.
- Act promptly on safeguarding concerns in line with procedures.
- Collaborate with internal teams and external stakeholders to resolve complex cases.
- Prepare legal documentation for possession and injunction proceedings, attending court hearings as required.
- Stay up to date with housing legislation and best practices.
**About You**
We are looking for an enthusiastic and proactive individual who:
- Has a strong understanding of the challenges faced by social housing providers.
- Is committed to equality, diversity, and inclusion in a diverse community.
- Can deliver excellent customer service and manage challenging situations effectively.
- Possesses strong organisational skills and the ability to handle a high-pressured workload.
- Has experience working collaboratively with other departments and stakeholders.
- Previous experience in social housing is desirable but not essential.
- A valid driving licence and access to a car for work purposes is desirable.
- Can attend meetings outside normal working hours when required.
**What We Offer**
- A supportive and collaborative team environment.
- Opportunities for career growth and professional development.
- The chance to make a meaningful impact in the community.
If you are ready to take the next step in your housing career, we would love to hear from you!
**Location: London Borough of Lewisham**
**Salary: SO1 Grade**
**Contract Type: Full-time, Permanent**
**About Us**
The London Borough of Lewisham is committed to providing high-quality housing management services to our residents. We are looking for a dedicated and customer-focused **Housing Officer** to join our Housing and Communities team. If you are passionate about making a difference in people's lives and working within the community, this could be the perfect role for you!
**The Role**
As a **Housing Officer**, you will play a key role in delivering an efficient and responsive housing management service. You will work closely with residents, stakeholders, and internal teams to ensure a safe and supportive living environment.
**Key Responsibilities**
- Manage various housing functions, including property viewings, sign-ups, and tenancy agreements.
- Conduct estate visits and inspections independently.
- Build strong relationships with local Tenant and Residents’ Associations and attend occasional out-of-hours meetings.
- Address nuisance and anti-social behaviour cases, escalating them as needed.
- Respond to complaints, correspondence, and member enquiries professionally and effectively.
- Identify and support vulnerable residents, ensuring they receive the appropriate assistance.
- Act promptly on safeguarding concerns in line with procedures.
- Collaborate with internal teams and external stakeholders to resolve complex cases.
- Prepare legal documentation for possession and injunction proceedings, attending court hearings as required.
- Stay up to date with housing legislation and best practices.
**About You**
We are looking for an enthusiastic and proactive individual who:
- Has a strong understanding of the challenges faced by social housing providers.
- Is committed to equality, diversity, and inclusion in a diverse community.
- Can deliver excellent customer service and manage challenging situations effectively.
- Possesses strong organisational skills and the ability to handle a high-pressured workload.
- Has experience working collaboratively with other departments and stakeholders.
- Previous experience in social housing is desirable but not essential.
- A valid driving licence and access to a car for work purposes is desirable.
- Can attend meetings outside normal working hours when required.
**What We Offer**
- A supportive and collaborative team environment.
- Opportunities for career growth and professional development.
- The chance to make a meaningful impact in the community.
If you are ready to take the next step in your housing career, we would love to hear from you!