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Transfer Case Handler/Administrator
| Posting date: | 14 March 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Commission |
| Hours: | Full time |
| Closing date: | 13 April 2025 |
| Location: | CW12 1DY |
| Remote working: | On-site only |
| Company: | Pension App |
| Job type: | Permanent |
| Job reference: |
Summary
We are seeking a dedicated and proactive Case Handler to join our team. The ideal candidate will be responsible for managing various tasks that ensure the smooth operation of our services. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment. The Case Handler will play a crucial role in enhancing customer satisfaction and operational efficiency.
Responsibilities:
Effectively communicate with customers and team members to ensure clarity and understanding of services offered.
Demonstrate excellent phone etiquette while handling customer inquiries and concerns.
Analyse customer needs and provide appropriate solutions or recommendations.
Perform accurate data entry tasks to maintain up-to-date records.
Collaborate with other team members to ensure seamless operations and high-quality service delivery.
Experience
Prior experience in a customer service or handling role is required.
Proficiency in data entry and basic computer skills is required.
Strong analytical skills with the ability to assess situations quickly and make informed decisions.
A positive attitude, willingness to learn, and ability to work as part of a team are essential for success in this role.
If you are looking for an opportunity to contribute positively within a dynamic environment while developing your skills within the financial services sector, apply for the Case Handler position today!
£23,000 (£28,000 to £30,000 OTE)
This is an office based role.
Responsibilities:
Effectively communicate with customers and team members to ensure clarity and understanding of services offered.
Demonstrate excellent phone etiquette while handling customer inquiries and concerns.
Analyse customer needs and provide appropriate solutions or recommendations.
Perform accurate data entry tasks to maintain up-to-date records.
Collaborate with other team members to ensure seamless operations and high-quality service delivery.
Experience
Prior experience in a customer service or handling role is required.
Proficiency in data entry and basic computer skills is required.
Strong analytical skills with the ability to assess situations quickly and make informed decisions.
A positive attitude, willingness to learn, and ability to work as part of a team are essential for success in this role.
If you are looking for an opportunity to contribute positively within a dynamic environment while developing your skills within the financial services sector, apply for the Case Handler position today!
£23,000 (£28,000 to £30,000 OTE)
This is an office based role.