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Housing Allocations Officer

Job details
Posting date: 13 March 2025
Salary: £21.31 per hour
Hours: Full time
Closing date: 12 April 2025
Location: Southwark, South East London
Remote working: On-site only
Company: Ben Recruitment Ltd
Job type: Contract
Job reference: BRRQ1487929032025

Summary

Housing Allocations Officer

Description
The Housing Allocations Officer plays a critical role in ensuring that housing services are delivered effectively and equitably to those in need. This position involves managing the process of allocating housing to individuals and families, ensuring compliance with various regulations, policies, and guidelines. You will work closely with applicants, local authorities, and various stakeholders to assess housing needs and make informed decisions that benefit the community. This role requires a strong understanding of housing laws and policies, as well as excellent organizational and communication skills. You will be responsible for maintaining accurate records, processing applications, and conducting interviews with applicants to gather necessary information. Additionally, you will collaborate with social services and other organizations to facilitate support for applicants, helping them secure stable housing solutions. The ideal candidate will be compassionate, detail-oriented, and adept at problem-solving, capable of navigating complex situations while remaining empathetic to the diverse backgrounds of those seeking housing. If you are passionate about helping individuals and families find their homes and possess the necessary skill set, we invite you to apply for this integral position in our housing team.

Responsibilities
Manage the housing allocation process from application to final placement.
Conduct interviews with applicants to assess their housing needs and preferences.
Ensure compliance with local housing regulations and policies during the allocation process.
Maintain accurate and up-to-date records of housing applications and allocations.
Collaborate with local authorities and community organizations to support applicants in securing housing.
Monitor and evaluate the effectiveness of housing allocation programs and suggest improvements.
Provide excellent customer service to applicants, addressing their concerns and inquiries promptly.
Requirements
Bachelor's degree in social work, public administration, or a related field.
Experience in housing services or social services is highly desirable.
Strong understanding of housing laws, regulations, and allocation policies.
Excellent verbal and written communication skills.
Ability to work collaboratively with various stakeholders, including government agencies and community organizations.
Strong organizational and time management skills to handle multiple applications efficiently.
Demonstrated ability to approach sensitive situations with empathy and professionalism.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:00
Pay Per Day: £21.31
Location: Southwark, South East London

Should you wish to apply for this job opportunity, please send an up to date CV.

Disclaimer: This job opportunity is for job applicants) who reside, in the UK.