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Apprentice Receptionist
| Posting date: | 13 March 2025 |
|---|---|
| Salary: | £17,000 per year |
| Hours: | Full time |
| Closing date: | 12 April 2025 |
| Location: | Gateshead, Tyne & Wear |
| Remote working: | On-site only |
| Company: | Aspire Technology Solutions |
| Job type: | Apprenticeship |
| Job reference: |
Summary
About Aspire
At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand!
Our mission: To deliver technology like no other!
About the role
Do you have a natural passion for customer service and want to start your career with an award-winning, managed services company looking after a range of clients up and down the country?
This is an excellent opportunity for an apprentice to join our Front of House team and undertake a Level 3 Customer Service apprenticeship.
We’re looking for an enthusiastic apprentice with outstanding communication and customer service skills to be based at our offices at Pipewell Quay on Gateshead’s Quayside.
As an Apprentice Receptionist, you will welcome colleagues and visitors to our office and will provide a seamless experience from the moment they arrive until they depart. You will proactively oversee workspaces, meeting rooms, collaboration areas, and building amenities.
In your role as an Apprentice Receptionist, you will be instrumental in creating a positive and engaging environment, ensuring every visitor and colleague feels welcomed, valued, and well cared for throughout their time on site.
If you're looking to start your career within customer service and are energetic, friendly and extremely organised, this could be the apprenticeship for you.
Customer service is key to success in the role – living our values are woven through everything you do to guarantee that our service delivery is second to none.
What you will be doing:
As a highly motivated and conscientious self-starter, your main areas of responsibility will include:
Ensuring all customers and visitors to Aspire receive a warm, welcoming experience.
General office administration, including:
Organising meetings, including arranging catering and refreshments.
Assisting with the organisation of pool cars, car parking, and other travel for colleagues.
Ensuring all relevant systems are kept up to date.
Assisting with organising and arranging internal colleague events.
Supporting building management tasks.
Handling switchboard calls and directing them to the appropriate team.
Ensuring meeting rooms are kept to a high standard and set up ready for client meetings.
Managing postal deliveries and ensuring accurate distribution within Aspire.
Acting as a brand ambassador for Aspire.
Assisting with onboarding of new colleagues and other related HR tasks.
You will suit the role if you have:
Excellent communication skills and the ability to build strong relationships with colleagues and customers at all levels.
Ability to look for new ways to improve service quality and efficiency.
Excellent organisational skills, highly self-motivated, personable, and friendly with a positive and resilient attitude
A professional, approachable demeanour with a passion for delivering exceptional customer service
A proactive mindset with a willingness to learn and grow within the role.
Excellent organisational skills, highly self-motivated, personable and friendly, and positive and resilient
Our values
We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.
Salary
£17,000 per annum
Start Date
6th May 2025
Location and Working Arrangements
You will be based at Aspire’s Gateshead head office with travel as required.
Hours of Work
Full time (37.5 hours per week), Monday to Friday
Future Prospects
This apprenticeship offers a pathway into a diverse career. At Aspire, we prioritise internal growth, meaning completing your apprenticeship with us can unlock opportunities in various roles and departments, including Service Account Management and Service Delivery.
Benefits
Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can!
Travel benefits including free parking, subsidized travel passes and much more!
Health Cash Plan
Cycle to Work Scheme
Network Benefits
Employee Assistance Program
Enhanced Annual Leave Entitlement (increasing with length of service)
Enhanced Maternity, Paternity and Parental Schemes
Enhanced Pension Scheme
Tech Purchase Scheme
Electric Vehicle Salary Sacrifice Scheme
Employee referral scheme
New business referral scheme
Discounted Gym Membership
Life Assurance and Critical Illness cover
Equality, Inclusion and Diversity at Aspire
Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.
Interview Process
We generally conduct interviews in three stages, lasting approximately 2-3 weeks, depending on everyone’s calendars.
· Shortlisted candidates will be invited to a pre-screening call via Teams to discuss your experience and what you’re looking for in your next role.
· Successful candidates will be invited to an interview with the Hiring Manager.
· If successful in an interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s).
#AspireForMore
At Aspire Technology Solutions, we look for dynamic individuals who want to work for one of the fastest growing IT and Cyber Security providers in the UK. It is an exciting time to join us on our journey as we grow and expand!
Our mission: To deliver technology like no other!
About the role
Do you have a natural passion for customer service and want to start your career with an award-winning, managed services company looking after a range of clients up and down the country?
This is an excellent opportunity for an apprentice to join our Front of House team and undertake a Level 3 Customer Service apprenticeship.
We’re looking for an enthusiastic apprentice with outstanding communication and customer service skills to be based at our offices at Pipewell Quay on Gateshead’s Quayside.
As an Apprentice Receptionist, you will welcome colleagues and visitors to our office and will provide a seamless experience from the moment they arrive until they depart. You will proactively oversee workspaces, meeting rooms, collaboration areas, and building amenities.
In your role as an Apprentice Receptionist, you will be instrumental in creating a positive and engaging environment, ensuring every visitor and colleague feels welcomed, valued, and well cared for throughout their time on site.
If you're looking to start your career within customer service and are energetic, friendly and extremely organised, this could be the apprenticeship for you.
Customer service is key to success in the role – living our values are woven through everything you do to guarantee that our service delivery is second to none.
What you will be doing:
As a highly motivated and conscientious self-starter, your main areas of responsibility will include:
Ensuring all customers and visitors to Aspire receive a warm, welcoming experience.
General office administration, including:
Organising meetings, including arranging catering and refreshments.
Assisting with the organisation of pool cars, car parking, and other travel for colleagues.
Ensuring all relevant systems are kept up to date.
Assisting with organising and arranging internal colleague events.
Supporting building management tasks.
Handling switchboard calls and directing them to the appropriate team.
Ensuring meeting rooms are kept to a high standard and set up ready for client meetings.
Managing postal deliveries and ensuring accurate distribution within Aspire.
Acting as a brand ambassador for Aspire.
Assisting with onboarding of new colleagues and other related HR tasks.
You will suit the role if you have:
Excellent communication skills and the ability to build strong relationships with colleagues and customers at all levels.
Ability to look for new ways to improve service quality and efficiency.
Excellent organisational skills, highly self-motivated, personable, and friendly with a positive and resilient attitude
A professional, approachable demeanour with a passion for delivering exceptional customer service
A proactive mindset with a willingness to learn and grow within the role.
Excellent organisational skills, highly self-motivated, personable and friendly, and positive and resilient
Our values
We understand that you might not have all of the qualifications and experiences that we think are key to succeeding in this role therefore we provide continuous learning and development at Aspire which is at the heart of everything we do. As long as you are passionate, eager to learn and driven to be the best at what you do and live our values this role may be a fit for you.
Salary
£17,000 per annum
Start Date
6th May 2025
Location and Working Arrangements
You will be based at Aspire’s Gateshead head office with travel as required.
Hours of Work
Full time (37.5 hours per week), Monday to Friday
Future Prospects
This apprenticeship offers a pathway into a diverse career. At Aspire, we prioritise internal growth, meaning completing your apprenticeship with us can unlock opportunities in various roles and departments, including Service Account Management and Service Delivery.
Benefits
Here at Aspire we offer a great benefits package and a competitive salary. Being a people-centric organisation is what sets us apart – we strive to look after our people in the best way we can!
Travel benefits including free parking, subsidized travel passes and much more!
Health Cash Plan
Cycle to Work Scheme
Network Benefits
Employee Assistance Program
Enhanced Annual Leave Entitlement (increasing with length of service)
Enhanced Maternity, Paternity and Parental Schemes
Enhanced Pension Scheme
Tech Purchase Scheme
Electric Vehicle Salary Sacrifice Scheme
Employee referral scheme
New business referral scheme
Discounted Gym Membership
Life Assurance and Critical Illness cover
Equality, Inclusion and Diversity at Aspire
Aspire is an equal opportunity employer committed to creating a culture that respects and values each other’s differences, that promotes dignity, equality and diversity that encourages individuals to develop their true potential.
Interview Process
We generally conduct interviews in three stages, lasting approximately 2-3 weeks, depending on everyone’s calendars.
· Shortlisted candidates will be invited to a pre-screening call via Teams to discuss your experience and what you’re looking for in your next role.
· Successful candidates will be invited to an interview with the Hiring Manager.
· If successful in an interview, candidates will be invited to an informal interview with key stakeholders at Aspire to meet the wider team(s).
#AspireForMore