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Apprentice - Learner Experience Officer
| Posting date: | 10 March 2025 |
|---|---|
| Salary: | £27,381 per year |
| Hours: | Full time |
| Closing date: | 30 March 2025 |
| Location: | NW8 8LW |
| Remote working: | On-site only |
| Company: | Westminster Adult Education Service |
| Job type: | Apprenticeship |
| Job reference: | ED/WAES/2222 |
Summary
As a Learner Experience Apprentice in our WAES, you can make your own powerful contribution by helping Westminster’s residents develop the skills and knowledge they need to achieve a better quality of life.
Combining your studies with hands-on experience, you will work towards securing a Level 3 Business & Administration Apprenticeship, benefitting from six hours of “off-the-job” training each week. Working a flexible shift pattern across all three WAES sites (which are located at Lisson Grove NW8, Amberley Road W9, and the Pimlico Centre in SW1V) you will directly support learners in their educational journeys, handling everything from frontline customer service to administrative duties.
What this looks like could vary hugely on a day-to-day basis. For example, you might handle all aspects of the admissions and enrolment process, or you might take responsibility for responding to requests for information from educational colleagues. If learners ask you to help them navigate the digital admission platform, you’ll be quick to get them up and running, and you’ll be keen to develop a deep knowledge of each of the academic departments so that you can guide learners on their options.
Across all that you do, you will be focused on ensuring that learners enjoy a seamless experience so that they can excel in their chosen studies and courses.
With plenty of support from a collaborative team who will value your contribution to their collective efforts, this is an exceptional opportunity to help people find their full potential – while getting your own career off to a wonderful start.
Combining your studies with hands-on experience, you will work towards securing a Level 3 Business & Administration Apprenticeship, benefitting from six hours of “off-the-job” training each week. Working a flexible shift pattern across all three WAES sites (which are located at Lisson Grove NW8, Amberley Road W9, and the Pimlico Centre in SW1V) you will directly support learners in their educational journeys, handling everything from frontline customer service to administrative duties.
What this looks like could vary hugely on a day-to-day basis. For example, you might handle all aspects of the admissions and enrolment process, or you might take responsibility for responding to requests for information from educational colleagues. If learners ask you to help them navigate the digital admission platform, you’ll be quick to get them up and running, and you’ll be keen to develop a deep knowledge of each of the academic departments so that you can guide learners on their options.
Across all that you do, you will be focused on ensuring that learners enjoy a seamless experience so that they can excel in their chosen studies and courses.
With plenty of support from a collaborative team who will value your contribution to their collective efforts, this is an exceptional opportunity to help people find their full potential – while getting your own career off to a wonderful start.