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3518 - Strategic Bailiff Support and Manager Delivery Manager Warrant of Control Team - NW Region

Job details
Posting date: 28 February 2025
Salary: £34,140 to £37,105 per year
Hours: Full time
Closing date: 17 March 2025
Location: North West England, UK
Remote working: On-site only
Company: Ministry of Justice
Job type: Permanent
Job reference: 3518

Summary

Proud to serve. Proud to keep justice going.

About us

Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply.
HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Joining us is a chance to play a pivotal role in the smooth running of our courts, which give people and businesses access to potentially life-changing justice. Not only will your work be of crucial importance for those who use our services, you’ll be able to build a varied, challenging and rewarding career

This is a general job description covering the likely scope of work of the post holder.

Overview

As a HEO leader within HMCTS the jobholder must provide clear direction and focus and visibly champion the changes which will deliver greater efficiencies and improve customer service. HMCTS’ Senior Management Team expects all leaders to operate in a culture of openness and honesty, demonstrating a commitment to change through involvement and empowerment, and by delivering results.

The key purpose of the role is to:

• Support the Cluster Managers and Operations Manager by being responsible for and supporting key Warrant of Control Support Centre functions (including line management of Team Leader and Bailiff Managers) and Bailiff Management supported functions within the NW Region.
• This is a strategic and supportive post to assist the Team Leader of NW Warrant of Control Support Centre and the NW Bailiff Managers with e.g. leading through reform, governance, business plans, deployment, performance, customer service, H.R guidance etc.

Key responsibilities

• Deliver a consistent and customer focused service across the NW Region.
• Ensure effective deployment of resources to meet operational needs (including governance)
• Ensure the delivery of NW Regional performance management objectives
• Ensure efficient running of the NW Warrant of Control Support Centre and support the Bailiff Managers/Bailiffs in NW Region.