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UofG Helpdesk Systems Support Analyst

Manylion swydd
Dyddiad hysbysebu: 25 Chwefror 2025
Oriau: Llawn Amser
Dyddiad cau: 11 Mawrth 2025
Lleoliad: Glasgow, Scotland
Gweithio o bell: Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos
Cwmni: University of Glasgow
Math o swydd: Parhaol
Cyfeirnod swydd: 167872

Crynodeb

University Services
Information Services

UofG Helpdesk Systems Support Analyst
Vacancy Reference: 167171
Salary: UofG Grade 6, £33,232 - £36,924 per annum.


The University of Glasgow has been changing the world for more than 570 years, and today we are delighted to rank in the top 100 of universities worldwide in both the Times Higher Education and QS World University Rankings. We are also delighted to be ranked number 13 in the world in the Times Higher Education (THE) World Impact Rankings 2023. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.

We have an exciting opportunity for a UofG Helpdesk Systems Support Analyst to work within the University.

The successful candidate will Responsible for carrying out specialised configuration and testing, providing user support and training, and contributing to the provision and continuous improvement of the University’s Helpdesk system and its related components.

This post is full time (35 hours per week) and open ended (permanent).
The University of Glasgow has a responsibility to ensure that all employees are eligible to live and work in the UK. If you require a Skilled Worker visa to work in the UK, you will be required to meet the eligibility requirements of the visa route to be assigned a Certificate of Sponsorship.
Please note that this post may be eligible to be sponsored under the Skilled Worker visa route if tradeable points can be used under the Skilled Worker visa rules. For more information please visit: https://www.gov.uk/skilled-worker-visa

Apply online at: UofG Helpdesk Systems Support Analyst · University of Glasgow

Closing Date: 11th March 2025

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:
1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.
2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https://www.gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.
3 A flexible approach to working.
4 A commitment to support your health and wellbeing https://www.gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https://www.gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https://www.gla.ac.uk/explore/jobs/ for more information.

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Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.