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Assistant Business Manager(XN05)
| Dyddiad hysbysebu: | 24 Chwefror 2025 |
|---|---|
| Cyflog: | £29,970 i £36,483 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £29970 - £36483 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 17 Mawrth 2025 |
| Lleoliad: | Leeds, LS9 7TF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9298-AMS-292 |
Crynodeb
Essential Essential skills include: Educated to degree level or a management qualification Management experience An understanding of NHS organisations and structures Experience of working in a healthcare environment and working with a range of senior healthcare and health management professionals. Experience in managing staff Strong influencing, leadership and motivational skills The ability to communicate appropriately and succinctly to a wide range of professional and managerial staff across organisational boundaries Assertive/Confident Highly organised and able to meet deadlines Excellent written and verbal reporting skills A self-starter capable of working on own initiative. Ability to deliver high quality work under pressure, balance competing priorities and work in a fast-changing, complex environment. Desirable Work experience in a health or social care setting. Knowledge of NHS A thorough understanding of the Patient Pathway Personal or work experience of working with diversity e.g. disabled people, people from different cultures. Competent in using other software (such as Access databases and patient management systems). THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centered Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values Additionally the following are core values which relate specifically to this post: Commitment to principles of equality and diversity. Commitment to delivering quality services. Importance of maintaining confidentiality. Honesty and integrity. CORE BEHAVIOURS AND SKILLS Essential Well organised and able to work on own initiative. Able to relate effectively to a wide range of people with good interpersonal skills. Personable, patient, sensitive and flexible. Willing to learn new skills. Reliable Maintain and improve quality of service The post-holder will be expected to be a good team player, with the ability to work flexibly in a diverse and demanding environment to meet the evolving needs of the department CORE KNOWLEDGE AND UNDERSTANDING Understanding of working in a complex organisation. Knowledge of databases and how to generate reports. PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY Lead the CSU Administration Team, taking responsibility for the work produced through the offices. Devise, develop and implement staff reviews and other manpower planning strategies. Ensure key objectives are met as agreed. Facilitate regular administration team meetings to maintain effective communication. Agree with each member of staff personal objectives following an annual appraisal and organise training where appropriate. Monitor individual progress against these objectives, offering direction and support where necessary. Ensure accurate records are kept in the service area. The post holder will be responsible for managing sickness, attendance, conduct, performance and any disciplinary issues and taking these to hearings within Trust Policies. Ensure that the appropriate recruitment and selection of staff takes place. Be responsible for collating personnel information on the team and submit personnel data as required. Ensure that staff within their responsibility undertake and maintain mandatory training as indicated within Trust Policy. There is a requirement for cross site working. Monitor the departmental budget, pay and non-pay for all non-clinical Services as delegated by the Business Manager for the Business Unit Purchasing and authorising expenditure on non-clinical items where required. Help plan, evaluate and recommend the use of resources within the department. Monitor and use administrative/non-clinical resources appropriately. Authorise team members time sheets/holidays as required. Oversee and monitor the non-clinical supplies ordering and procurement as delegated ensuring value for money. Operational Management Assist in non-clinical risk management working within the risk management policy. Undertaking annual audits and making improvements where required. Evaluate, prioritise and review demands of the service and monitor capacity to deliver making changes to the processes where necessary. Work within Trust policies, procedures and guidelines. Working with Human Resources to ensure that the appropriate recruitment and selection of administrative staff takes place. Monitoring staff sickness developing a reporting mechanism for Salaries & Wages. Help to develop, monitor, evaluate and review service delivery working collaboratively with the CSU Manager, Service Manager, Business Manager, Matrons and senior medical colleagues. Work closely with the Dialysis units to ensure the delivery of a safe and efficient service. Maintain the link between this team and other CSUs. Strategic Management Undertake reviews of the service as required to ensure the most appropriate pathway is adopted. With the Service Manager and Business Manager undertake service development and support the senior team in planning support for corporate aims and objectives. Identifying opportunities in conjunction with the CSU Managers to improve Service delivery. Make recommendations to raise standards of service delivery Communication Develop and maintain communication between AMS and other CSUs Establish systems to ensure that the dissemination of information flows freely within renal services. Produce data/activity and statistical reports to a high standard as required by the Business Manager. Ensure high standards of administrative record keeping in the department. Be responsible for providing monthly reports on e-consultation. Liaising with commissioning and the ICB. Collate information and disseminate as required. Health and Safety/Risk Management All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users. This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety policies, in particular by following agreed safe working procedures, and reporting incidents using the Trust Incident Reporting system. Infection Control The jobholder must comply at all times with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practising Universal Infection Control Precautions. Hand hygiene must be performed before and after contact with patients and their environment. Equality and Diversity The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families. No person whether they are staff, patient or visitor should receive less favourable treatment because of their gender, ethnic origin, age, disability, sexual orientation, religion etc. Patient and Public Involvement The Trust has a statutory duty to involve patients and public in evaluating and planning services. All staff have a responsibility to listen to the views of patients and to contribute to service improvements based on patient feedback. Training and Personal Development Continuous Professional Development The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. The jobholder will undertake all mandatory training required for the role. Respect for Patient Confidentiality The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. COMMUNICATION & WORKING RELATIONSHIPS The postholder will be expected to establish, maintain and respect good working relationships and communication with both internal and external organisations, institutions and individuals with whom they come into contact, including those associated with the specialty area and as appropriate within the role. The post holder will be expected to represent themselves and the service in a professional, courteous and respectful manner at all times. SPECIAL WORKING CONDITIONS i) Physical Effort: Sitting at a workstation for long periods of time. Accuracy in data entry and document production. ii) Mental Effort: The post holder is expected to report on many renal related issues. This can mean prolonged concentration for report writing, two or three times a week at least. Participating in key meetings (one or more/week on average) also requires considerable mental effort. Frequent mental effort is required in managing multiple priorities. Risk assessments Resolving rota and scheduling problems requiring prolonged and intense concentration to identify solutions. Emotional Effort: As a manager of a team of staff who is also professionally responsible there is the possibility that they may be required to lead personnel discussions etc. Carry out staff consultations due to the re-configuration of services which may require support staff during the transition. Direct management of staff dealing with conflict, staff moral, conduct and discipline. Working Conditions: Regular use of a keyboard and VDU while being subjected to constant interruption. Exposure to infrequent episodes of aggression and over assertive behaviour from service users. The post holder may be required to travel between dialysis sites.