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Digital Transformation Communications Lead

Job details
Posting date:	07 February 2025
Salary:	£285 to £290 per day
Additional salary information:	Umbrella
Hours:	Full time
Closing date:	14 February 2025
Location:	Romford, London, RM7 0AG
Company:	Experis
Job type:	Contract
Job reference:	BBBH396243_1738928284

Summary

Digital Transformation Communications Lead
Romford (Hybrid 3x per week in office)
£290.00 per day (Umbrella)
3 Month Contract initially

Our client within the public sector is currently searching for a Digital Transformation Communications Lead to join their team in Romford. Our client is looking for someone to develop their communications and engagement strategy for both internal and external audiences around a digital transformation programme.

Within this role, you will lead on co-ordinating and aligning all communications and engagement activity across the programme.

Responsibilities:

Develop and lead on the implementation of a strategy to launch EPR, set in the context of our wider digital transformation
Co-ordinate and align all communications messaging and engagement activity across the programme, from corporate comms to those introducing the change on the ground
Provide strategic oversight and advice on high profile, complex projects related to the programme
Develop a range of campaigns to raise awareness; encourage staff to participate in the EPR process, such as testing and training; generate enthusiasm; and communicate important changes to maintain business continuity
Line manage a B6 digital content officer
Provide high quality written, printed and digital material across all channels
Evaluate the effectiveness and success of the communications and engagement activity and report regularly to inform ongoing activity and messaging
Lead on and/or support staff engagement events and initiatives
Manage the procurement of service, such as those from external agencies, including budgetary responsibility

Experience Re quired:

Excellent communications and engagement skills, including issues management skills
A communicator with excellent relationship building, negotiation, influencing, interpersonal and conflict resolution skills
Ability to provide sound judgement and give professional advice and support to colleagues of all levels
Ability to deal with senior colleagues with confidence
Ability to write clearly for a range of diverse audiences and channels
Ability to work to tight deadlines
Ability to digest and communicate clearly complex and sensitive information
High attention to detail including adherence to style guidelines and pressure
Experience delivering an EPR or other large-scale transformation programme
Significant communications and engagement experience
Line management experience
Extensive experience in preparing a wide range of articles for publication to high standards
Experience of leading on issues, often under considerable time pressure - anticipating, analysing, and prioritising, ensuring that communication materials are prepared, and colleagues briefed
Delivering successful communications across several disciplines and channels
Knowledge of employee engagement programmes and their contribution to delivering business objectives
Experience of effective staff engagement work and internal communications including evaluation
Experience managing digital communications campaigns informed by analytics and including evaluation
Knowledge of the communications production process (print, broadcast, digital) and experience of commissioning and contractors such as designers and photographers.
Knowledge of best practice to optimise internal communication channels
Knowledge of quantitative and qualitative research methodology
Knowledge and experience of social media and digital communication channels including strategy development and implementation
Understanding of and respect for the importance of patient confidentiality
Experience of managing a brand and application of accessibility legislation across a range of channels