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Operations Manager - Social Care
| Posting date: | 03 February 2025 |
|---|---|
| Salary: | £39,488 to £39,488 per year |
| Hours: | Full time |
| Closing date: | 10 February 2025 |
| Location: | BT7 3JJ |
| Remote working: | On-site only |
| Company: | Sense |
| Job type: | Permanent |
| Job reference: | 266756JCP |
Summary
Looking for a new challenge?
Work with Sense and make a real difference to the lives of the people we support and their families.
We are now looking for our new Operations Manager to join our great team at our brand new Sense Hub in Belfast, covering new services in the Hub such as Sports and Arts events, well being activities and our Adult Day Service.
Sense are offering a Level 1 Operations Manager £39,488 per annum, subject to review/increase from 1st April.
Opening its doors in 2025, the new Sense Hub Belfast will increase the support Sense can provide by 50% and offer new spaces for the community to engage with the organisation. In addition to expanding existing services, the Hub will enable Sense to provide new, vital services with a proven successful track record. These include:
A day service for disabled adults, offering a range of regular activities where people can get support, try new things, and make new connections.
An early intervention service for children with disabilities 0-8 years old that enhances existing support for deafblind children.
Arts, Sports and Wellbeing programmes in partnership with local providers.
A transition and employment service that will support disabled people as they move into adulthood.
The new Sense Hub Belfast will ensure that the 52,000 people across Northern Ireland with a complex disability have somewhere they can enjoy now and in the future. Support for the disabled community cannot wait any longer and we hope you can join us in transforming the lives of those who need help most. Any contribution can help make the dream of a more inclusive and accessible community for disabled people more of a reality.
This is a fantastic position for an exceptional manager within the Care sector, an opportunity to work flexibly, be creative with solutions and take on a great challenge to contribute to our success. You will have continued strong support from our Operations team, working alongside the Head of Northern Ireland and the Operations Managers for our Adult and Children’s services.
We are looking for someone with good leadership qualities and strong emotional intelligence, with the ability to listen to the people we support. At Sense we work in a co-production model, so the views of families and significant others are important to us.
This role will be a challenge, exciting and never be dull, with all complexities of working for a vibrant values-based organisation, but it will be truly rewarding for the right Operations Manager. It is an exciting time to join us with lots of opportunities to help support services and playing an active role in the development and growth of the area.
We’re looking for enthusiastic applicants who are:
Committed to listening to and valuing diverse views.
Solution focused - creative with a can-do attitude
Level 5 Leadership and Management in Health & Social Care Diploma or equivalent.
Excellent communication, leadership and interpersonal skills.
A strong compliance and quality assurance background
The ability to engage families, people we support, professionals and staff effectively
3 to 5 years of similar industry experience, with at least 2 years’ experience at Health and Social Care Level 2.
Good networking capabilities with extensive knowledge of referrals, contracts and commissioning levels in Health Trusts and PHA.
Working knowledge and experience of working closely with regulatory bodies such as the RQIA and NISCC.
Use of non-verbal communication methods such as British Sign Language are also desirable for this role.
No two days will be the same
Here at Sense, we support people with complex disabilities to live the life they choose. Your priority will be empowering the people you support to live an independent life.
Our Sense services in Northern Ireland are varied, from Registered Residential Care Homes, Supported Living services, a Day Centre, Respite Services, Sense Nursery and Play, Community Support and our new Hub coming 2025! Ranging across Adults to children with a wide variety of differing needs, we see every person we support as a unique individual with unique dreams, aspirations and support needs. We want everyone we support and their families to rate us as Outstanding in service delivery, responsiveness and being focused on supporting people to achieve their dreams and the outcomes they want.
This role might include:
Regular travel mainly in the local area but could be to the UK with overnight stays involved.
Supporting professional and organisational development whilst managing a large and dynamic workload.
To contribute to ensuring that policy, guidelines and standards are consistently high across all services.
Having a good oversight at all times of a range of services, including day service, and being confident that they are being managed in line with RQIA standards.
Managing RQIA registration for a range of services including day service.
Generating referrals and managing the follow up to these efficiently.
Being on-call is also likely.
Please view our Job Description attached for more detail.
You will need to be able to challenge stereotypes and ensure everyone we support has an ordinary life with extraordinary outcomes - whatever they aim for.
Everyone we support is an individual, so their care is as unique as they are.
Benefits:
24 days’ holiday + bank holidays; increasing with length of service
Free Access NI Check
Headspace app - free access for all employees to mindfulness application
Free leadership and management development
Free access to over 100 online and face to face training including the care certificate.
On-going development opportunities, including free BSL lessons.
Flexible working and family friendly policies
Employee referral scheme
Health and well-being support
Pension Scheme.
Work with Sense and make a real difference to the lives of the people we support and their families.
We are now looking for our new Operations Manager to join our great team at our brand new Sense Hub in Belfast, covering new services in the Hub such as Sports and Arts events, well being activities and our Adult Day Service.
Sense are offering a Level 1 Operations Manager £39,488 per annum, subject to review/increase from 1st April.
Opening its doors in 2025, the new Sense Hub Belfast will increase the support Sense can provide by 50% and offer new spaces for the community to engage with the organisation. In addition to expanding existing services, the Hub will enable Sense to provide new, vital services with a proven successful track record. These include:
A day service for disabled adults, offering a range of regular activities where people can get support, try new things, and make new connections.
An early intervention service for children with disabilities 0-8 years old that enhances existing support for deafblind children.
Arts, Sports and Wellbeing programmes in partnership with local providers.
A transition and employment service that will support disabled people as they move into adulthood.
The new Sense Hub Belfast will ensure that the 52,000 people across Northern Ireland with a complex disability have somewhere they can enjoy now and in the future. Support for the disabled community cannot wait any longer and we hope you can join us in transforming the lives of those who need help most. Any contribution can help make the dream of a more inclusive and accessible community for disabled people more of a reality.
This is a fantastic position for an exceptional manager within the Care sector, an opportunity to work flexibly, be creative with solutions and take on a great challenge to contribute to our success. You will have continued strong support from our Operations team, working alongside the Head of Northern Ireland and the Operations Managers for our Adult and Children’s services.
We are looking for someone with good leadership qualities and strong emotional intelligence, with the ability to listen to the people we support. At Sense we work in a co-production model, so the views of families and significant others are important to us.
This role will be a challenge, exciting and never be dull, with all complexities of working for a vibrant values-based organisation, but it will be truly rewarding for the right Operations Manager. It is an exciting time to join us with lots of opportunities to help support services and playing an active role in the development and growth of the area.
We’re looking for enthusiastic applicants who are:
Committed to listening to and valuing diverse views.
Solution focused - creative with a can-do attitude
Level 5 Leadership and Management in Health & Social Care Diploma or equivalent.
Excellent communication, leadership and interpersonal skills.
A strong compliance and quality assurance background
The ability to engage families, people we support, professionals and staff effectively
3 to 5 years of similar industry experience, with at least 2 years’ experience at Health and Social Care Level 2.
Good networking capabilities with extensive knowledge of referrals, contracts and commissioning levels in Health Trusts and PHA.
Working knowledge and experience of working closely with regulatory bodies such as the RQIA and NISCC.
Use of non-verbal communication methods such as British Sign Language are also desirable for this role.
No two days will be the same
Here at Sense, we support people with complex disabilities to live the life they choose. Your priority will be empowering the people you support to live an independent life.
Our Sense services in Northern Ireland are varied, from Registered Residential Care Homes, Supported Living services, a Day Centre, Respite Services, Sense Nursery and Play, Community Support and our new Hub coming 2025! Ranging across Adults to children with a wide variety of differing needs, we see every person we support as a unique individual with unique dreams, aspirations and support needs. We want everyone we support and their families to rate us as Outstanding in service delivery, responsiveness and being focused on supporting people to achieve their dreams and the outcomes they want.
This role might include:
Regular travel mainly in the local area but could be to the UK with overnight stays involved.
Supporting professional and organisational development whilst managing a large and dynamic workload.
To contribute to ensuring that policy, guidelines and standards are consistently high across all services.
Having a good oversight at all times of a range of services, including day service, and being confident that they are being managed in line with RQIA standards.
Managing RQIA registration for a range of services including day service.
Generating referrals and managing the follow up to these efficiently.
Being on-call is also likely.
Please view our Job Description attached for more detail.
You will need to be able to challenge stereotypes and ensure everyone we support has an ordinary life with extraordinary outcomes - whatever they aim for.
Everyone we support is an individual, so their care is as unique as they are.
Benefits:
24 days’ holiday + bank holidays; increasing with length of service
Free Access NI Check
Headspace app - free access for all employees to mindfulness application
Free leadership and management development
Free access to over 100 online and face to face training including the care certificate.
On-going development opportunities, including free BSL lessons.
Flexible working and family friendly policies
Employee referral scheme
Health and well-being support
Pension Scheme.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.