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Customer Service/Warehouse Operator
| Posting date: | 27 January 2025 |
|---|---|
| Salary: | £13.50 to £13.50 per hour |
| Hours: | Full time |
| Closing date: | 26 February 2025 |
| Location: | CF31 3YH |
| Remote working: | On-site only |
| Company: | Vehicle Integration Products Ltd |
| Job type: | Permanent |
| Job reference: | VIP01 |
Summary
Are you looking to join a dynamic, fast-paced team? We’re looking for a reliable, proactive individual to support our growing business! If you enjoy working in a team, have strong communication skills, and are interested in the automotive industry, this could be the perfect opportunity for you.
Role: Customer Support / General administration & Dispatch / Warehouse duties Location: Bridgend Hours: Full-time – 40 hrs/week
Key Responsibilities:
· General administrative / Customer Support
· Manage and update social media accounts
· Take customer orders and respond promptly to inquiries via email, WhatsApp, and web channels
· Communicate with customers over the phone, providing excellent customer service
· Work efficiently as part of a small, close-knit team
· Pack and dispatch customer orders with accuracy
· Prepare kits for dispatch, ensuring product details are updated in the system before shipping
Desired Skills & Experience:
· Computer literacy and experience with basic office software
· Strong written and verbal communication skills
· Ability to multitask and prioritize in a busy environment
· Interest in cars or basic knowledge of the 12-volt industry (ideal but not essential)
· Strong attention to detail
· Friendly and approachable with a positive attitude
· Ability to retain tech information.
· Previous experience in customer service and administration
Why Join Us?
· A friendly and supportive team environment
· Exciting work in the automotive industry
· Competitive salary
If you’re passionate about delivering excellent customer service, love working in a collaborative team, and are excited about the automotive world, we want to hear from you.
Role: Customer Support / General administration & Dispatch / Warehouse duties Location: Bridgend Hours: Full-time – 40 hrs/week
Key Responsibilities:
· General administrative / Customer Support
· Manage and update social media accounts
· Take customer orders and respond promptly to inquiries via email, WhatsApp, and web channels
· Communicate with customers over the phone, providing excellent customer service
· Work efficiently as part of a small, close-knit team
· Pack and dispatch customer orders with accuracy
· Prepare kits for dispatch, ensuring product details are updated in the system before shipping
Desired Skills & Experience:
· Computer literacy and experience with basic office software
· Strong written and verbal communication skills
· Ability to multitask and prioritize in a busy environment
· Interest in cars or basic knowledge of the 12-volt industry (ideal but not essential)
· Strong attention to detail
· Friendly and approachable with a positive attitude
· Ability to retain tech information.
· Previous experience in customer service and administration
Why Join Us?
· A friendly and supportive team environment
· Exciting work in the automotive industry
· Competitive salary
If you’re passionate about delivering excellent customer service, love working in a collaborative team, and are excited about the automotive world, we want to hear from you.