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Non-Emergency Patient Transport Services Call Taker
| Posting date: | 22 January 2025 |
|---|---|
| Salary: | £23,615.00 per year |
| Additional salary information: | £23615.00 a year |
| Hours: | Full time |
| Closing date: | 03 February 2025 |
| Location: | Tollgate, ST16 3HS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9217-240-24-25 |
Summary
Operate communications and information systems to receive and make calls to/ from patients, commissioners, healthcare professionals and WMAS operational staff. Input details of bookings by telephone/fax/electronically from customer units/staff and enquiries from Healthcare Professionals and the general public applicable to Trust Contracts. Assist the Non-Emergency Service Controller/Planner in the effective deployment of resources to meet contractual requirements. Support the achievement of agreed National and Trust standards of service. Undertakes administration duties when required, including filing, faxing and photocopying. Receive and process sickness and fitness notifications from all Operational and Control staff Carry out any other duties consistent with the role