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Apprentice Data Analyst

Job details
Posting date: 20 January 2025
Salary: £17,000 to £22,000 per year
Hours: Full time
Closing date: 19 February 2025
Location: TN11 9HU,
Remote working: Hybrid - work remotely up to 2 days per week
Company: RSK Group
Job type: Apprenticeship
Job reference:

Summary

RSK Group is a global leader in the delivery of sustainable solutions. Our family of more than 200 environmental, engineering and technical services businesses works together to provide practical solutions to some of the greatest challenges societies have ever faced.

We are now hiring for an Apprentice Data Analyst to join the CRM Support Team on a full time basis, hybrid working from our Tonbridge office in Kent, Monday - Friday (core office hours 9am - 5.30pm).

About the Apprenticeship:
Course: Level 4 Data Analyst Apprenticeship
Course length: 16 months
Course provider: Firebrand (part of BPP Education Group)


You will join RSK as a Data Analyst Apprentice whilst also enrolling in Firebrand’s Data Analyst Level 4 Apprenticeship Programme.

The broad purpose of your occupation is to work within RSK’s CRM support team, helping them to cleanse and transform data, run reports and perform data analysis. Day to day tasks will vary but your main tasks are outlined below. You will be joining a very small, friendly team who will support you in your role and with your learning. You may also work closely with the ERP Systems team. The contract is for 16 months however the CRM support team will be expanding in the near future and will strongly consider offering a permanent position to any apprentice who has proven themselves to succeed in their role.

Key Responsibilities:

Grow and develop comprehensive understanding of company goals, needs and processes
Collaborate with internal stakeholders and different team members to define their data needs and elicit data requirements
Design, develop and maintain workflows, automations and system changes aimed to better capture data to meet business requirements and goals
Clean, transform and organise large datasets to meet the exacting standards of both the company’s CRM instance and reporting models
Perform in depth data analysis and generate insightful reports to identify patterns and trends for various group departments
Create visualisations, dashboards and written copy to communicate complex data insights in plain language for a technical and non-technical audience
Perform quality assurance checks to ensure accuracy and integrity of data recorded in CRM
Stay informed on current industry trends and best practices and provide teachings of industry knowledge to immediate team members
Perform data migrations for the company’s CRM instance
Provide recommendations to both enrich data and improve data integrity
Provide teaching and support to staff on use of CRM and any plug-ins as well as providing analytical support to internal stakeholders


Person Specification & Entry Requirements:

Have an understanding of basic IT and its application in business
Competent user of Microsoft Office especially Excel
Strong communication, interpersonal and active listening skills
A high level of self-motivation and flexible approach
Ability to work as part of a team
Ability to manage own workload
An eagerness to learn
A minimum of 5 GCSEs (including English and Maths at Grade 4 (C) or above) or A-Levels or a Level 3 qualification (apprenticeship or BTEC in a relatable subject)
Not in full time education
Must be a UK resident to qualify for apprenticeship scheme
Minimum age 16 to qualify for apprenticeship scheme
Desirable - CRM Systems experience
Desirable - knowledge of Data Analysis
Desirable - understanding query languages such as SQL
Desirable - understanding of relational database concepts


Salary & Benefits:

£17,000 - 22,000
Contributory Pension Scheme
Employee discount scheme
Option to buy additional holidays
Cycle to work scheme
Regular training and career development