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Network Operations Engineer

Job details
Posting date: 13 January 2025
Salary: £42,614 to £52,442 per year
Hours: Full time
Closing date: 26 January 2025
Location: FY4 5ES
Company: Government Recruitment Service
Job type: Permanent
Job reference: 385107/2

Summary

Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.

DWP have been carrying out a large technology transition over the past few years and there is still a long way to go.

Join the Network Service Operations team as Network Engineer in the next step to transform the DWPs datacentre and remote site network infrastructure into leading edge technologies.

We have several projects underway in Wi-Fi, On-Prem Datacentre and Cloud solutions that require skilled, self-sufficient, and determined engineers to drive improvements and good practices, as well as ensuring current legacy infrastructure remains stable.

Please note - there is a requirement for you to work as part of a 24 hours a day, 7 days a week rota. This is on a week-by-week basis covering early mornings, days, evenings and overnight shifts (On call cover 5-7 days per month currently).

  • Provide support for incident and problem resolution, this could involve out of hours work.
  • Implement BAU exercises, this could involve out of hours work.
  • Have excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers.
  • Understand IT Service Management process with a focus on Incident, Problem and Accept into Service Management.
  • Conduct network monitoring and analysis tooling – e.g. BMC Entuity, Wireshark and NetScout
  • Have a strong technical knowledge in Cloud (AWS/Azure/OCI) and On-Prem Network Infrastructure and related technologies.

If you have experience in the following it would be preferred but it is not essential as full training and development will be given;

  • Infrastructure as Code and Network Automation in Terraform, Ansible and Python
  • Formal qualifications for Aruba, Arista, AWS or Azure.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.